Reception Team Member

3 days ago


Birmingham, Birmingham, United Kingdom VC Evidensia UK Full time

VC Evidensia UK is seeking a Reception Team Member to join our friendly and supportive team. As a key member of our hospital staff, you will play a vital role in providing exceptional client care and support to our patients and their owners.

The estimated salary for this role is £22,000 - £38,000 per annum**, depending on experience.

About the Position:

This varied part-time position involves a range of responsibilities, including:

  • Being the initial point of contact for referrals and welcoming clients and pets.
  • Maintaining accurate medical records and supporting the smooth operation of our hospital.
  • Collaborating with the maintenance team to ensure the highest standards of cleanliness and hygiene are maintained.
Main Responsibilities:

You will be responsible for:

  • Providing exceptional client care and ensuring a positive experience for all patients and their owners.
  • Maintaining accurate medical records and supporting the smooth operation of our hospital.
  • Collaborating with the maintenance team to ensure the highest standards of cleanliness and hygiene are maintained.
Essential Requirements:

To succeed in this role, you will need:

  • Previous reception experience, preferably in a veterinary or medical setting.
  • Strong customer service skills, with the ability to remain calm under pressure.
  • Proficiency in using office equipment and electronic medical record systems.
Benefits Package:

As a valued member of our team, you can expect:

  • A competitive salary, with opportunities for progression and development.
  • An enhanced family-friendly policy, offering flexible working arrangements and paid leave.
  • A cycle-to-work scheme, allowing you to commute to work on two wheels.
  • Ongoing learning and development opportunities, helping you to grow and succeed in your career.

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