Reception and Client Care Specialist

6 days ago


Birmingham, Birmingham, United Kingdom VC Evidensia UK Full time

About the Job:

We are recruiting for a talented Reception and Client Care Specialist to join our team at Blaise Veterinary Referral Hospital, Birmingham, West Midlands. This part-time role requires 35 hours of work per week, including evenings and weekends.

The ideal candidate will have a background in customer-facing roles or demonstrate exceptional interpersonal skills. A strong understanding of veterinary medical terminology and procedures is advantageous.

The estimated salary for this position is approximately £25,000-£28,000 per annum, considering location and experience. Benefits include 6.6 weeks annual leave, cycle to work scheme, and opportunities for growth and development.

  • Main Duties:
  • Act as the primary point of contact for clients, providing exceptional customer service and support.
  • Manage medical records, both electronic and physical, ensuring accuracy and security.
  • Process transactions, collect fees, and issue payment-related documents.
  • Coordinate office supplies and collaborate with the maintenance team to maintain a clean and organised environment.


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