Customer Experience Director
5 days ago
As a customer service team member at Optical Express, you will be responsible for providing exceptional patient care and outstanding clinical outcomes while investing in our people and technology.
- Key Responsibilities:
- Manage Resources: Allocate resources effectively to meet customer needs.
- Maintain Practice Standards: Ensure the practice is well-maintained, tidy, and clean, reflecting Optical Express's high standards.
- Support Team Members: Recruit, train, and coach team members to achieve acceptable levels of knowledge and competence.
- Patient Guidance: Provide expert advice to potential patients on suitable solutions for their needs.
Total Estimated Remuneration: £45,000 per annum.
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Customer Experience Director
5 days ago
Edinburgh, Edinburgh, United Kingdom Xpress Recruitment Full timeAt Xpress Recruitment, we are seeking a highly skilled Customer Experience Director to join our team. As a key member of our management team, you will be responsible for leading our customer-facing operations and ensuring that every guest has an exceptional experience with us.The successful candidate will have a proven track record in delivering outstanding...
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Director of Customer Experience
2 days ago
Edinburgh, Edinburgh, United Kingdom Talbots Full timeJob DescriptionTalbots is seeking a highly skilled Customer Experience Director to join our team in driving sales and service excellence. This role offers a competitive salary of $$$65,000 - 80,000 annually.About the Role:Develop and maintain a culture of exceptional customer experiences through meaningful interactions and relationships.Provide personalized...
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Customer Experience Director
4 weeks ago
Edinburgh, Edinburgh, United Kingdom NEOM Wellbeing Full timeWe are seeking a Customer Experience Director to join our team in Edinburgh. This is an exciting opportunity to work with a like-minded team and drive our mission to improve wellbeing in the community.Job DescriptionKey responsibilities include:Co-responsibility for the day-to-day running of a standalone storeDriving forward sales and company...
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Airport Experiences Director
5 days ago
Edinburgh, Edinburgh, United Kingdom MAG Airport Limited Full time £45,000Airport Experiences DirectorEstimated salary: £45,000+ per annum.MAG Airport Limited is seeking an experienced Airport Experiences Director to lead the launch of a brand-new lounge at Edinburgh Airport.About the RoleLead the planning, development, and successful launch of the new lounge.Develop and implement strategies to deliver exceptional customer...
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Director of Customer Experience
4 days ago
Edinburgh, Edinburgh, United Kingdom Chopstix Full timeAbout Our CompanyChopstix is not just a restaurant; we're a business that puts its heart into everything we do. We foster a work/life balance that fits our people perfectly, making us an attractive employer for those who value their personal and professional growth.The Job DescriptionWe're looking for a talented General Manager Utilities to join our team,...
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Director of Client Experience
2 days ago
Edinburgh, Edinburgh, United Kingdom Lloyds Bank plc Full timeLloyds Banking Group is seeking a Director, Head of Client Services and Customer Experience to join our Commercial Cards team.This senior leadership role will involve leading the customer-focused elements of the commercial card business, including client implementation, marketing communications, operational engagement, and product propositions.As part of the...
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Customer Experience Director
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Blank Street Inc. Full timeAt Blank Street Inc., we are on a mission to transform the high street grab-and-go coffee transaction into an experience that is higher in quality, hospitality, and joy. As an Assistant General Manager, you will be instrumental in supporting our General Managers as they oversee the daily success of our stores.About the RoleInspire, motivate and support your...
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Customer Experience Director
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Tesco Bank Full timeAbout Tesco BankTesco Bank, part of Barclays Bank UK Plc, is committed to serving our customers, communities, and planet a little better every day.As a CRM Manager, you will be leading on how communications help deliver commercial, customer, and business objectives. You'll bring the right stakeholders together to deliver and evolve ways of working.This role...
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Luxury Retail Experience Director
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Sales Recruit Scotland Ltd Full timeAs a Luxury Retail Experience Director at Sales Recruit Scotland Ltd, you will lead and inspire a small, dedicated team in a high-end made-to-measure clothing store rooted in Scottish heritage.About the OpportunityThis role goes beyond traditional retail management. You will shape an environment that emphasizes impeccable service and personalized attention...
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Sales and Customer Experience Director
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Sales Recruit Scotland Ltd Full timeOverview: Sales Recruit Scotland Ltd seeks a seasoned Retail Manager or Hospitality Leader to drive luxury customer-first experience in high-end made-to-measure clothing stores with Scottish heritage. The ideal candidate will have experience in leading teams and ensuring exceptional customer service.About the Role: This is a management position responsible...
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Customer Service Director
3 weeks ago
Edinburgh, Edinburgh, United Kingdom British Heart Foundation Full timeAbout the RoleWe are looking for a highly motivated Customer Service Director to join our retail team. As a key member of our leadership team, you will be responsible for driving sales growth, improving customer engagement, and maintaining the highest retail standards.Company OverviewThe British Heart Foundation is a leading charity that funds life-saving...
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Airport Experience Director
5 days ago
Edinburgh, Edinburgh, United Kingdom MAG Airport Limited Full time £45,000Airport Experience DirectorThis is an exciting opportunity to launch a brand-new lounge at Edinburgh Airport.We are looking for a highly skilled and experienced individual to lead our Airport Experiences Team as a General Manager. The successful candidate will have a proven track record of high-end delivery in a fast-paced environment, with a solid...
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Resident Experience Director
2 days ago
Edinburgh, Edinburgh, United Kingdom Moda Living Ltd Full timeJob Title: Resident Experience DirectorAre you passionate about delivering exceptional resident experiences? Do you have a proven track record of success in leading high-performing teams? If so, we want to hear from you!About the Role:As a Resident Experience Director, you will play a vital role in shaping the overall resident experience across our UK-wide...
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Director of Culinary Experience
2 days ago
Edinburgh, Edinburgh, United Kingdom The Glasshouse Hotel Full timeAbout The RoleWe are seeking a highly experienced Director of Culinary Experience to join our team at The Glasshouse Hotel. As a key member of our management team, you will be responsible for developing and implementing strategies to enhance the culinary experience of our guests. You will work closely with our chefs, restaurateurs, and hospitality teams to...
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Railway Customer Experience Management Director
4 weeks ago
Edinburgh, Edinburgh, United Kingdom London North Eastern Railway Full timeAt London North Eastern Railway, we're looking for a highly skilled professional to serve as our Customer Experience Duty Manager. As part of our dynamic team, you will play a vital role in maintaining exceptional standards of customer care while working closely with On Train Experience Managers. We expect you to lead by example, drive results, and uphold...
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Strategic Brand Experience Director
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Lumanity Full timeWe are seeking an experienced Strategic Brand Experience Director to join our team at Lumanity, a global consultancy group. Located in the heart of Edinburgh and Manchester, we deliver services across the UK, Europe, USA, and Asia.The ideal candidate will have a proven track record of strategic development and execution of brand communications, with a focus...
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Head of Customer Experience
2 days ago
Edinburgh, Edinburgh, United Kingdom Trustpilot, Inc. Full timeJob Summary:We are seeking a Head of Customer Experience to lead our customer experience initiatives at Trustpilot, Inc. The ideal candidate will have a strong background in customer experience design and a proven track record of delivering innovative solutions that drive business growth.Key Responsibilities:Develop and implement customer experience...
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Customer Experience Ambassador
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Arnold Clark. Full timeWe're excited to announce an outstanding opportunity for Customer Service Executives at our Arnold Clark branch in Edinburgh, where you can help customers develop a passion for our products.Key BenefitsGenerous Salary: £25,000 - £30,000 per annum, based on experience33 Days' Holiday Allowance: A great chance to relax and rechargeRetail Discounts: Enjoy...
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Customer Experience Advocate
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Partner Retail Services Full timePartner Retail Services Limited is seeking a highly motivated Customer Experience Advocate to join our team in Edinburgh. As a Customer Experience Advocate, you will be responsible for delivering outstanding customer experiences, providing technical support, and showcasing our products.The estimated salary for this position is £27,000 - £33,000 per annum,...
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Customer Experience Lead
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Compass Group UK Full timeAbout the OpportunityWe are seeking an experienced Catering Supervisor to join our team as a part-time Customer Experience Lead. The successful candidate will oversee all Compass Group UK&I customer experience operations for a major High Street brand, contracted to 20 hours per week.This is a fantastic opportunity for a motivated individual who is passionate...