Resident Experience Director

1 day ago


Edinburgh, Edinburgh, United Kingdom Moda Living Ltd Full time
Job Title: Resident Experience Director

Are you passionate about delivering exceptional resident experiences? Do you have a proven track record of success in leading high-performing teams? If so, we want to hear from you

About the Role:

As a Resident Experience Director, you will play a vital role in shaping the overall resident experience across our UK-wide portfolio. You will be responsible for developing and implementing strategies to enhance resident satisfaction, loyalty, and retention.

Main Responsibilities:
  • Design and implement innovative community engagement programs to foster resident connections and build a sense of community.
  • Develop and maintain strong relationships with on-site teams, stakeholders, and external partners to drive business growth and improve operational efficiency.
  • Collaborate with cross-functional teams to identify and capitalize on opportunities for revenue growth and cost savings.
  • Monitor and analyze key performance indicators (KPIs) to inform strategic decision-making and drive continuous improvement.

We offer a competitive salary of £60,000 - £70,000 per annum, depending on experience, plus a range of benefits, including a comprehensive training program and opportunities for career advancement.


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