Director of Client Experience
18 hours ago
Lloyds Banking Group is seeking a Director, Head of Client Services and Customer Experience to join our Commercial Cards team.
This senior leadership role will involve leading the customer-focused elements of the commercial card business, including client implementation, marketing communications, operational engagement, and product propositions.
As part of the Commercial Card Leadership Team, you will contribute to the business strategy and drive execution of customer-focused elements, while also mentoring a team to achieve high performance.
The estimated salary for this role is £90,000-£110,000 per annum, depending on experience.
Key responsibilities:
- Contribute to the Commercial Card business strategy and drive execution of customer-focused elements
- Lead & mentor the team enabling high performance
- Ensure the customer implementation model delivers strong customer and commercial outcomes
- Develop and deliver against the marketing communications strategy
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Director of Client Experience
4 days ago
Edinburgh, Edinburgh, United Kingdom Chisholm Hunter Limited Full timeChisholm Hunter Limited: Delivering Exceptional Client ExperiencesWe are a pioneering Luxury retail company that strives to deliver exceptional client experiences through our skilled professionals.Job Description:This role is perfect for an ambitious individual who wants to develop their career in Luxury retail. We offer the opportunity to work with high-end...
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Airport Experiences Director
4 days ago
Edinburgh, Edinburgh, United Kingdom MAG Airport Limited Full time £45,000Airport Experiences DirectorEstimated salary: £45,000+ per annum.MAG Airport Limited is seeking an experienced Airport Experiences Director to lead the launch of a brand-new lounge at Edinburgh Airport.About the RoleLead the planning, development, and successful launch of the new lounge.Develop and implement strategies to deliver exceptional customer...
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Client Services Director
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Harrison Scott Associates Full timeCareer Opportunity:Harrison Scott Associates invites applications for a Client Services Director position in Edinburgh. This is an exceptional opportunity for an experienced professional to lead a team and drive business growth.The successful candidate will have a proven track record of managing client relationships and delivering successful projects. They...
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Director of Client Experience
4 days ago
Edinburgh, Edinburgh, United Kingdom Chisholm Hunter Limited Full timeWhat We OfferWe offer a competitive salary of £45,000 - £55,000 per annum (negotiable based on experience) and an industry-leading bonus package. You will also enjoy generous employee discounts on watches, jewellery, and accessories across Chisholm Hunter and Barclays diamonds for colleagues, their family and friends.In addition, you will receive fantastic...
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Luxury Retail Experience Director
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Sales Recruit Scotland Ltd Full timeAs a Luxury Retail Experience Director at Sales Recruit Scotland Ltd, you will lead and inspire a small, dedicated team in a high-end made-to-measure clothing store rooted in Scottish heritage.About the OpportunityThis role goes beyond traditional retail management. You will shape an environment that emphasizes impeccable service and personalized attention...
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Airport Experience Director
3 days ago
Edinburgh, Edinburgh, United Kingdom MAG Airport Limited Full time £45,000Airport Experience DirectorThis is an exciting opportunity to launch a brand-new lounge at Edinburgh Airport.We are looking for a highly skilled and experienced individual to lead our Airport Experiences Team as a General Manager. The successful candidate will have a proven track record of high-end delivery in a fast-paced environment, with a solid...
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Associate Director of Client Relationships
19 hours ago
Edinburgh, Edinburgh, United Kingdom Seven Investment Management LLP Full timeAbout the RoleWe are seeking a talented Financial Planning Associate Director to join our Client Relationship Team in Edinburgh or London. The successful candidate will work closely with the team to achieve business objectives, develop strong client relationships, and contribute to the growth of the company.Key ResponsibilitiesSupport the Private Client...
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Resident Experience Director
20 hours ago
Edinburgh, Edinburgh, United Kingdom Moda Living Ltd Full timeJob Title: Resident Experience DirectorAre you passionate about delivering exceptional resident experiences? Do you have a proven track record of success in leading high-performing teams? If so, we want to hear from you!About the Role:As a Resident Experience Director, you will play a vital role in shaping the overall resident experience across our UK-wide...
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Development Manager
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Director File Full timeAbout the RoleCundall is looking for a highly skilled Asset Planner to join our team in Scotland. As a key member of our planning team, you will be responsible for leading the delivery of innovative planning solutions and developing a team to grow the practice. You will work closely with clients to prepare planning appraisals of land, buildings, and concepts...
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Senior Urban Planner
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Director File Full timeJob DescriptionWe are seeking an experienced Asset Planner to join our team in Scotland. As a key member of our planning team, you will be responsible for leading the delivery of innovative planning solutions and developing a team to grow the practice. You will work closely with clients to prepare planning appraisals of land, buildings, and concepts for...
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Private Client Tax Director
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Johnston Carmichael Full timeWe are looking for a skilled Private Client Tax Director to lead our Private Client Team. As a key member of our leadership team, you will be responsible for delivering objectives and ensuring compliance with internal policy and procedures.About the RoleThe successful candidate will have personal tax experience, a working knowledge of other taxes, and...
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Customer Experience Director
3 days ago
Edinburgh, Edinburgh, United Kingdom Xpress Recruitment Full timeAt Xpress Recruitment, we are seeking a highly skilled Customer Experience Director to join our team. As a key member of our management team, you will be responsible for leading our customer-facing operations and ensuring that every guest has an exceptional experience with us.The successful candidate will have a proven track record in delivering outstanding...
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Planning Lead
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Director File Full timeRole OverviewWe are seeking an experienced Asset Planner to lead Cundall's Town Planning activities in Scotland. The ideal candidate will have a strong track record of managing delivery of innovative planning solutions and developing a team to grow the practice.The successful applicant will be responsible for preparing planning appraisals of land, buildings,...
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Accountancy Director
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Franklin Templeton Investments Full timeJob DescriptionWe are seeking an experienced professional to fill the position of Accountancy Client Services Director. The successful candidate will be responsible for managing core suppliers, overseeing client service delivery, and ensuring maximum value in line with business deliverables. This includes attending regular AML group meetings, ensuring all...
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Client Experience Ambassador
2 weeks ago
Edinburgh, Edinburgh, United Kingdom oilandgas Full timeWe are seeking an exceptional Client Experience Ambassador to join our team at CHANEL. This role is perfect for a skilled individual who can promote fragrance and makeup through expert skincare consultations.About the RoleIn this challenging and rewarding position, you will contribute to CHANEL's growth by building strong relationships with clients and...
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Director of Customer Experience
19 hours ago
Edinburgh, Edinburgh, United Kingdom Talbots Full timeJob DescriptionTalbots is seeking a highly skilled Customer Experience Director to join our team in driving sales and service excellence. This role offers a competitive salary of $$$65,000 - 80,000 annually.About the Role:Develop and maintain a culture of exceptional customer experiences through meaningful interactions and relationships.Provide personalized...
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Strategic Brand Experience Director
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Lumanity Full timeWe are seeking an experienced Strategic Brand Experience Director to join our team at Lumanity, a global consultancy group. Located in the heart of Edinburgh and Manchester, we deliver services across the UK, Europe, USA, and Asia.The ideal candidate will have a proven track record of strategic development and execution of brand communications, with a focus...
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Director of Culinary Experience
23 hours ago
Edinburgh, Edinburgh, United Kingdom The Glasshouse Hotel Full timeAbout The RoleWe are seeking a highly experienced Director of Culinary Experience to join our team at The Glasshouse Hotel. As a key member of our management team, you will be responsible for developing and implementing strategies to enhance the culinary experience of our guests. You will work closely with our chefs, restaurateurs, and hospitality teams to...
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Customer Experience Director
4 weeks ago
Edinburgh, Edinburgh, United Kingdom NEOM Wellbeing Full timeWe are seeking a Customer Experience Director to join our team in Edinburgh. This is an exciting opportunity to work with a like-minded team and drive our mission to improve wellbeing in the community.Job DescriptionKey responsibilities include:Co-responsibility for the day-to-day running of a standalone storeDriving forward sales and company...
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Client Experience Advocate
2 weeks ago
Edinburgh, Edinburgh, United Kingdom CV-Library Full timeJob OverviewWe are a Disability Confident Employer and are committed to finding great work opportunities for great people. As a Client Experience Advocate, you will play a vital role in delivering exceptional customer service and ensuring that all customer interactions are positive and efficient.Key ResponsibilitiesHandle complex customer enquiries with...