Head of Customer Experience

Job OverviewWe are seeking an experienced Head of IT Transformation Lead to drive the transformation project forward at Head Resourcing. This hybrid role is based in Edinburgh, with an estimated salary of up to £72,000 + benefits.This exciting opportunity will involve leading eight IT colleagues, the wider transformation team, and providing exceptional IT...

About the Job:We have an exciting opportunity for a Head of IT Operations to join our team at Head Resourcing Ltd in Edinburgh. The successful candidate will be responsible for leading our IT function into its future state, interpreting the current IT strategy, and ensuring smooth delivery of the IT transformation programme.The role requires an accomplished...

We're seeking a highly skilled Customer Experience Advisor to join our team at ProCook Edinburgh Store. As a part-time Sales Advisor, you'll work between 4-16 hours per week, bringing your passion for cooking and customer service to life.Your primary objectives will be to:Provide exceptional customer service by engaging with customers and securing...

Cathcart Technology is recruiting a Head of Customer Success to lead their customer-facing operations and drive business growth through exceptional customer relationships.The successful candidate will have a strong background in customer success, project management, and people management, with experience in managing cross-functional teams and developing...

About Us">The Scotsman Group is a diverse portfolio of bars, restaurants, hotels, and venues that provides exceptional customer experiences and fosters a dynamic, fun workplace culture.">Job Role">As a Bar Supervisor, you will be responsible for overseeing the day-to-day operations of the bar, ensuring exceptional customer experiences and a motivated...

Job OpportunityWe are seeking an accomplished Head of IT Service Delivery to lead our IT function in Edinburgh. This is an interim role requiring exceptional leadership and technical expertise in IT applications.The ideal candidate will have a strong background in security, cloud computing, and Microsoft environments. They will also have experience in...

About UsAt Apex Hotels, we are dedicated to providing a warm and welcoming environment for our guests and colleagues alike. Our team members are the heart of our business, and we strive to create a workplace that is both enjoyable and rewarding.This role is perfect for someone who is passionate about delivering exceptional customer service and has a keen eye...

Role OverviewHead Resourcing is seeking an experienced Engagement Manager/Senior Project Manager to drive culture changes and improve collaboration amongst teams and across units with customers and suppliers.Key ResponsibilitiesLeading a multi-disciplinary team to ensure successful delivery with clientsDriving culture changes to improve collaboration amongst...

Edinburgh Gin Retail Store LeaderA highly competitive hourly rate of £13.17 awaits the right candidate in EdinburghWe require a warm, friendly, and engaging individual to lead our retail team by example and deliver an exceptional experience for our visitors.This is a full-time position, working 5 days from 7, with flexibility to work weekends and...

Aegon UK is committed to helping people live their best lives. We strive to create a diverse organisation that plays a meaningful role in driving greater equity, inclusion and belonging.Salary: £27,200 - £40,800 per annumJob DescriptionWe are seeking an experienced Coaching and Development Manager to join our team. The successful candidate will be...

**Job Description:** ASVA: Association of Scottish Visitor Attractions is seeking an experienced Sales and Customer Experience Professional to join their team. As a key member of our retail store, you will play a vital role in delivering exceptional customer experiences and driving sales growth.Responsibilities:Provide outstanding customer service,...

We are looking for a Sales and Customer Experience Specialist to join our team at ASVA: Association of Scottish Visitor Attractions. As a key member of our team, you will be responsible for delivering exceptional customer service, managing sales, and maintaining stock levels.Develop and implement effective sales strategies to meet sales targetsManage sales...

About the RoleHead Resourcing is partnering with a business change consultancy to find an experienced Engagement Manager/Senior Project Manager in Scotland.The ideal candidate will lead a multi-disciplinary team, ensuring successful delivery of projects for clients. This involves driving culture changes to improve collaboration across teams and units,...

Job Title: Project DirectorWe are seeking an experienced project director to lead our Scotland-based team.This role requires a hybrid work arrangement, with three days of on-site work and two days of remote work across Scotland.The successful candidate will be responsible for managing multi-disciplinary teams to deliver successful projects in the...

About Scotland's Rural College (SRUC)Scotland's Rural College (SRUC) Careers is a leading provider of education and training in rural industries. We are committed to empowering our students to thrive in a culture of inclusivity and belonging.The role of the Head of Campus Experience is vital in ensuring that our students have a positive and engaging campus...

Job SummaryHead Resourcing is recruiting for a skilled Service Desk Analyst to support clients based in Edinburgh. The ideal candidate will possess strong technical skills and excellent customer service abilities, enabling them to provide effective support across a wide range of technologies.Main Duties and ResponsibilitiesTo deliver technical assistance and...

Scotland-Based Project Management RoleA business change consultancy is seeking an experienced Engagement Manager/Senior Project Manager to join their team in Scotland.In this role, you will drive culture changes to improve collaboration amongst teams and across units with customers and suppliers, working three days on site with clients. You will also lead a...

Leadership Consultant Job SummaryWe are seeking an experienced leadership consultant to join our Scotland-based team.This role involves leading multi-disciplinary teams to deliver successful projects in the construction or utilities industry.Key Responsibilities:Develop and implement strategies to drive cultural change and improve collaboration among teams...

About UsHead Resourcing is a leading recruitment agency partnering with businesses to find experienced professionals like you. We are committed to being an inclusive business where diversity is valued and celebrated.We are currently seeking an Engagement Manager/Senior Project Manager to join our client's team in Scotland. The ideal candidate will have a...

About the JobWe are currently seeking an experienced Service Desk Analyst to join our team at Head Resourcing, supporting clients based in Edinburgh. This role involves delivering high-quality technical support across various technologies, ensuring seamless resolution of customer issues.Main ResponsibilitiesInstall, configure, and document systems according...