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Help Desk Analyst
1 month ago
Job Summary
Head Resourcing is recruiting for a skilled Service Desk Analyst to support clients based in Edinburgh. The ideal candidate will possess strong technical skills and excellent customer service abilities, enabling them to provide effective support across a wide range of technologies.
Main Duties and Responsibilities
- To deliver technical assistance and troubleshooting services to customers, addressing their technical issues efficiently.
- To install, configure, and document systems according to set standards and procedures.
- To participate in user administration activities, ensuring seamless support for new starters and leavers.
Remuneration
This role offers a highly competitive salary and a comprehensive benefits package, including a 15% pension contribution and an annual bonus scheme.
Workplace Location
The position is based in Edinburgh's city center, providing an ideal working environment with easy access to local amenities.