Technical Help Desk Engineer

2 days ago


Edinburgh, Edinburgh, United Kingdom Dunedin IT Limited Full time
About the Job

We are looking for a skilled IT Support Engineer to join our team in Glasgow or Edinburgh. This is a fantastic opportunity to work with a variety of clients across Scotland and England, providing expert technical support and guidance.

Your day-to-day activities will involve working with our helpdesk team to resolve technical issues via phone and email. You will also be responsible for carrying out on-site visits to client premises to install new technology and provide ongoing support.

In this role, you will have the opportunity to develop your skills further and contribute to the growth of our business.

Job Summary
  • Provide technical support to clients via phone and email
  • Carry out on-site visits to client premises to install new technology and provide ongoing support
  • Work collaboratively with the helpdesk team to resolve technical issues
Key Skills and Qualifications
  • Strong technical knowledge of IT systems and software
  • Experience of working in a similar role, preferably in an MSP environment
  • Excellent communication and problem-solving skills
Benefits
  • A salary of £35,000 - £45,000 per annum
  • A comprehensive benefits package, including health insurance and pension scheme
  • Ongoing training and development opportunities
  • The chance to work with a dynamic and growing business


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