Technical Support Operations Manager

5 days ago


Edinburgh, Edinburgh, United Kingdom Careers Plus Full time £34,000
Careers Plus: Service Desk Coordinator Opportunity

We are looking for an experienced service desk coordinator to join our team in Edinburgh. As the primary point of contact for all incoming support tickets, you will be responsible for developing and delivering effective solutions to clients.

About the Job

This role requires a strong understanding of technical support principles and practices, as well as excellent communication and problem-solving skills. You will have access to great training resources and work with a Microsoft tech stack.

Key Responsibilities
  • Providing exceptional customer service and support to clients
  • Resolving technical issues efficiently and effectively
Salary and Benefits

The successful candidate will receive a competitive salary of £42,500 - £60,000 per annum, depending on experience, plus a range of benefits including comprehensive training and development opportunities.



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