Technical Support Professional

5 days ago


Edinburgh, Edinburgh, United Kingdom Morris Sinclair Recruitment Full time

We are seeking a Technical Support Professional to join our client's team, offering a competitive salary of £45,000 - £55,000 per year. As a key member of the technical support team, you will be responsible for providing exceptional customer service, resolving technical issues, and collaborating with colleagues to drive business success.

About the Role

The successful candidate will have a strong understanding of networking devices, printers, laptops, and desktops, with excellent communication and interpersonal skills. You will be expected to work effectively in a fast-paced environment, providing expert advice and proactive problem-solving to clients.

Key Responsibilities
  • Provide technical support to clients, ensuring seamless network operations and efficient hardware deployment.
  • Collaborate with colleagues to resolve complex technical issues, sharing knowledge and best practices.
  • Develop and maintain strong relationships with clients, fostering trust and loyalty through expert advice.
Requirements
  • Strong understanding of networking devices, printers, laptops, and desktops.
  • Valid driving license and access to a reliable vehicle.
  • Excellent communication and interpersonal skills.
What We Offer
  • Competitive salary: £45,000 - £55,000 per year.
  • 10 personal training days per year.
  • Gym membership.
  • Private medical insurance.
  • LinkedIn Learning account.


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