Service Desk Technician

1 month ago


Edinburgh, Edinburgh, United Kingdom Head Resourcing Full time

About the Job

We are currently seeking an experienced Service Desk Analyst to join our team at Head Resourcing, supporting clients based in Edinburgh. This role involves delivering high-quality technical support across various technologies, ensuring seamless resolution of customer issues.

Main Responsibilities

  • Install, configure, and document systems according to established standards and procedures.
  • Provide comprehensive technical support for Mac, PC, and printer-related queries.
  • Participate in user administration tasks such as new start setups and organization leavers.

Compensation Package

The successful candidate can expect a competitive salary and a range of attractive benefits, including a 15% pension contribution and an annual bonus scheme.

Working Location

This role is based in the heart of Edinburgh, offering an excellent working environment with access to local amenities.



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