Service Excellence Associate

1 day ago


Birmingham, Birmingham, United Kingdom Yorks Cafe Paradise Full time

Our Vision

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We believe that kindness thrives when we work together towards a common goal. At Yorks Cafe Paradise, we're passionate about creating a cafe culture that's built on mutual respect, empathy, and understanding.

Job Role

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We're looking for a Front of House Team Member who's passionate about delivering outstanding customer experiences and working in a fast-paced, dynamic environment. As a key member of our team, you'll be responsible for ensuring our customers have an unforgettable experience every time they visit us.

Responsibilities

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- Manage customer experiences by consistently providing excellent service and exceeding customer expectations.
- Maintain high standards of cleanliness and safety throughout the cafe, including the dining area, kitchen, and restrooms.
- Collaborate with our kitchen team to ensure all food and drink served meets our high standards of quality and presentation.

Salary and Benefits

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We offer a competitive salary of £26,000 - £31,000 per annum, depending on experience, as well as opportunities for career growth and development within our company. If you're passionate about working in a cafe environment that values kindness and customer satisfaction, we'd love to hear from you



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