Technical Service Excellence Manager
2 weeks ago
We are currently looking for a highly skilled Senior Service Delivery Manager to join our team at OneAdvanced. The ideal candidate will have a strong background in IT service management, excellent business and relationship management skills, and a proven track record of driving customer satisfaction.
About the Job- Act as primary service management contact for customers
- Creation and ownership of SIPs (Service Improvement Plans)
- Management of customer expectations and engagement
Responsibilities:
- Undertake management and oversight of Service Levels
- Identify commercial opportunities and provide recommendations
Requirements:
- Minimum 3 years experience in technical Service Delivery role
- Expert knowledge of ITIL standards
- Excellent business and relationship management skills
- Commercially astute with excellent customer facing/customer service skills
Company Overview:
OneAdvanced is one of the UK's leading providers of business software and services, supporting 5 million calls per month and handling over 10 million wills.
Salary: £65,000 - £85,000 per annum
-
Technical Sales and Service Manager
1 week ago
Birmingham, Birmingham, United Kingdom Rise Technical Recruitment Full timeWe have an exciting opportunity for a Technical Sales and Service Manager to join our client's successful team in the Midlands. As a key member of the team, you will be responsible for driving sales growth and delivering excellent customer service.The ideal candidate will have a strong understanding of industrial doors and shutters, as well as excellent...
-
Technical Services Director
3 days ago
Birmingham, Birmingham, United Kingdom Rise Technical Recruitment Limited Full timeJob Opportunity: Technical Manager (HVAC)Job Summary: We are looking for a highly skilled Technical Manager to lead our technical services and contribute to the success of our company.Key Responsibilities:Liaise with senior management to develop and implement technical strategies.Lead a team of engineers and technicians to deliver high-quality...
-
Technical Service Representative
4 days ago
Birmingham, Birmingham, United Kingdom ETS Technical Selection Full timeOverview:We are seeking a skilled Field Technician to join our team at ETS Technical Selection. As a key member of our team, you will be responsible for conducting on-site inspections and assessments of highways materials. This home-based role requires regular visits to customer sites in England, UK, for technical assessment and inspection services.This role...
-
Technical Service Specialist
2 weeks ago
Birmingham, Birmingham, United Kingdom Rise Technical Recruitment Full timeRise Technical Recruitment is currently working with a well-established manufacturer in the UK to recruit a skilled Field Service Engineer for their commercial washing systems. This role offers a competitive salary of £33,000 - £38,000 per annum, as well as specialist training and excellent benefits.About the Role:This is a field-based position, requiring...
-
Technical Services Professional
1 week ago
Birmingham, Birmingham, United Kingdom Rise Technical Recruitment Limited Full timeCompany OverviewRise Technical Recruitment Limited is a leading provider of technical recruitment services.Salary and BenefitsThe estimated salary for this role is £36,000 - £38,000 (OTE £50,000) per annum, with additional benefits including training, van provision, overtime pay, door-to-door pay, and opportunities for career progression.Job DescriptionWe...
-
Technical Service Representative
1 week ago
Birmingham, Birmingham, United Kingdom Rise Technical Recruitment Full timeRise Technical Recruitment seeks a skilled Electro Mechanical Field Technician to join their team in the Midlands region. This exciting opportunity offers a competitive salary of £28,000 - £32,000, along with flexible hours and a bonus scheme to maximize earnings.This varied role will see you working on a local patch, with no mandatory stays away or...
-
Technical Excellence Coordinator
6 days ago
Birmingham, Birmingham, United Kingdom WSP Global Inc. Full timeWe are looking for a skilled and motivated Ecology Office Team Leader to join our WSP Global Inc. team in Birmingham. This is a part-time position, offering a great work-life balance, and is ideal for someone who wants to make a real difference in their career.About the JobAs an Ecology Office Team Leader, you will be responsible for leading and managing a...
-
Technical Field Service Engineer
1 week ago
Birmingham, Birmingham, United Kingdom Professional Technical Full timeDoor Engineer Job in Professional TechnicalWe have an exciting opportunity for a Door Engineer to join our team in the Birmingham & West Midlands Areas. As a Door Engineer, you will be responsible for ensuring the smooth operation of industrial door equipment and capitalizing on sales opportunities.About the Position:You will be working with a leading...
-
Technical Portfolio Manager
1 week ago
Birmingham, Birmingham, United Kingdom Rise Technical Recruitment Limited Full timeAbout the Role: We are seeking a Technical Portfolio Manager to join our team at Rise Technical Recruitment Limited. As a Junior Financial Manager, you will be responsible for managing financial portfolios in the solar sector.Key Responsibilities:Manage and maintain financial portfoliosDevelop and implement financial strategiesAnalyse financial data and...
-
Technical Field Service Engineer
2 weeks ago
Birmingham, Birmingham, United Kingdom Rise Technical Recruitment Limited Full timeRise Technical Recruitment Limited is seeking an experienced Field Service Engineer to join their team. In this role, you will be responsible for traveling across the UK to deliver technical support and maintain electrical equipment.The ideal candidate will have a strong background in electrical engineering and excellent problem-solving skills. A competitive...
-
Technical Field Services Specialist
2 weeks ago
Birmingham, Birmingham, United Kingdom Professional Technical Ltd Full timeJob Opportunity: Industrial Door Service TechnicianProfessional Technical Ltd is seeking an experienced Field Service Engineer to join its team in the Door Industry. As a key member of the technical services department, you will be responsible for the service, maintenance, and installation of various types of industrial doors and associated...
-
Service Excellence Manager
2 weeks ago
Birmingham, Birmingham, United Kingdom Itihaas Full timeService Excellence Manager**Job Description:** We are seeking a Service Excellence Manager to join our team at Itihaas. The successful candidate will be responsible for leading our team to deliver exceptional customer service and creating memorable dining experiences.**Key Responsibilities:Lead and motivate a diverse team of front-of-house and back-of-house...
-
Technical CNC Service Specialist
3 days ago
Birmingham, Birmingham, United Kingdom Rise Technical Recruitment Limited Full timeCareer Opportunity in CNC ServicingRise Technical Recruitment Limited is seeking a skilled Technical CNC Service Specialist to join their team. This exciting role involves installing and repairing a range of CNC machinery, with further training provided in Fanuc, Siemens and Heidenhain.Job Overview:A field-based role covering a regional patch from Birmingham...
-
Technical Field Service Engineer
1 week ago
Birmingham, Birmingham, United Kingdom Rise Technical Recruitment Full timeTechnical Field Service EngineerWe are seeking a skilled Technical Field Service Engineer to join our team in the UK & Ireland. As a specialist in industrial / commercial 3D printing equipment, you will deliver exceptional service and support to customers.The successful candidate will enjoy a rewarding salary of £42,000 - £52,000 + £6,000 Car Allowance...
-
Technical Field Services Specialist
2 weeks ago
Birmingham, Birmingham, United Kingdom Rise Technical Recruitment Limited Full timeRise Technical Recruitment Limited is a renowned manufacturer known for its commitment to staff welfare and job stability. We are seeking a skilled Field Service Engineer to join our team, providing full specialist training and excellent benefits.This role involves servicing, maintaining, and repairing electrical, mechanical, and piping equipment at customer...
-
Technical Field Service Engineer
1 month ago
Birmingham, Birmingham, United Kingdom Rise Technical Recruitment Limited Full timeJob OverviewRise Technical Recruitment Limited is seeking a skilled Technical Field Service Engineer to join their team. This exciting opportunity will involve visiting clients across the Midlands, conducting PPM, installs, and servicing of specialist equipment.About the RoleThis field-based role offers the chance to work on technical projects for a leading...
-
Campaign Excellence Specialist
1 month ago
Birmingham, Birmingham, United Kingdom Rise Technical Recruitment Full timeRise Technical Recruitment is looking for a talented Digital Marketing Strategist to join our team in Birmingham. As a key member of our digital team, you will work on exciting campaigns for national and global brands across the full range of marketing disciplines.We offer a competitive salary of £39,750, plus 26 days holiday and accelerated career...
-
Technical Excellence Director
4 days ago
Birmingham, Birmingham, United Kingdom PRS Full timeWe are looking for an exceptional Technical Excellence Director to join our team at PRS. This is a fantastic opportunity to make a significant impact on the division's success by driving technical excellence, fostering innovation, and ensuring exceptional project delivery.About the PositionThis is a full-time, permanent role that requires a solid...
-
Service Delivery Excellence Lead
3 days ago
Birmingham, Birmingham, United Kingdom OneAdvanced Full timeEstimated Salary: £60,000 - £80,000 per annumThe role of Senior Service Delivery Manager at OneAdvanced is a critical position that requires exceptional leadership and technical skills. As a key member of the service management team, you will be responsible for building and maintaining strong customer relationships, improving services to maintain customer...
-
Service Excellence Manager
3 weeks ago
Birmingham, Birmingham, United Kingdom Greene King Full time**Key Responsibilities**">You'll be responsible for leading the team in delivering amazing experiences for our customers, while also ensuring customer and team safety at all times.As Service Excellence Manager, you'll be a champion of brand standards, supporting the team with training and development to ensure we consistently deliver exceptional service.