Customer Experience Account Manager
4 weeks ago
About Us
Norfolk Chambers of Commerce is a dynamic organization dedicated to supporting and connecting businesses in Norfolk. We're looking for a talented individual to join our team as a Customer Experience Account Manager.
Key Responsibilities
As a Customer Experience Account Manager, you will be responsible for developing and maintaining relationships with our members, providing exceptional customer service, and identifying opportunities for growth and engagement.
What We Offer
- Competitive salary: £25,000 to £28,000 (depending on experience)
- 26 days' holiday, plus Bank Holidays
- Pension with employer contributions
- Flexible working
- Norwich City Centre Head Office
- Healthcare Plan
- A shiny new laptop and total cloud-based working
- A friendly, welcoming, and engaged team
How to Apply
If you're a motivated and customer-focused individual looking for a new challenge, please send your CV and a covering letter outlining your experience and qualifications to Jack Weaver.
-
Customer Experience Account Manager
4 weeks ago
Norwich, Norfolk, United Kingdom Norfolk Chambers of Commerce Full timeAbout the RoleNorfolk Chambers of Commerce is seeking a highly skilled Customer Experience Account Manager to join our team. As a key member of our customer-facing team, you will be responsible for developing and maintaining strong relationships with our members, providing exceptional customer service, and driving business growth.Key ResponsibilitiesDevelop...
-
Customer Experience Account Manager
4 weeks ago
Norwich, Norfolk, United Kingdom Norfolk Chambers of Commerce Full timeAbout UsNorfolk Chambers of Commerce is a dynamic organization dedicated to supporting the local business community. We're seeking a highly skilled Customer Experience Account Manager to join our team and contribute to our mission of connecting, supporting, and giving voice to every business in Norfolk.Key ResponsibilitiesDevelop and support a wide range of...
-
Customer Experience Account Manager
4 weeks ago
Norwich, Norfolk, United Kingdom Norfolk Chambers of Commerce Full timeAbout UsNorfolk Chambers of Commerce is a dynamic organization dedicated to supporting the local business community. As a key member of our team, you will play a vital role in helping us achieve our mission.Your RoleWe are seeking an experienced Account Manager to join our team. In this role, you will be responsible for developing and maintaining...
-
Customer Experience Manager
1 week ago
Norwich, Norfolk, United Kingdom Anglian Home Improvements Full timeWe are seeking an accomplished Customer Experience Manager to drive success in our Contact Centre. If you excel in team management and leadership, thrive on challenges, and are ready to make a significant impact, we want to hear from you.About the Role:Lead a team to deliver exceptional customer experiences through strategic planning, effective...
-
Sales and Customer Experience Manager
3 days ago
Norwich, Norfolk, United Kingdom Smiggle Full timeAbout SmiggleSmiggle is a fun and energetic retail brand that offers a wide range of creative and colourful products. Our stores are designed to be engaging and immersive, providing customers with an exceptional shopping experience.About the RoleWe are currently seeking a highly motivated and experienced Sales and Customer Experience Manager to join our team...
-
Senior Customer Experience Manager
2 weeks ago
Norwich, Norfolk, United Kingdom Anglian Home Improvements Full timeLead a Team of Customer Service ExpertsAs a Senior Customer Experience Manager at Anglian Home Improvements, you will be responsible for leading a team of skilled customer service representatives, ensuring exceptional service delivery and customer satisfaction.Team Leadership: Lead and motivate a team of customer service agents to achieve their best...
-
Account Manager
4 weeks ago
Norwich, Norfolk, United Kingdom Sonderwell Full timeSonderwell Staffing Solutions is seeking a skilled Account Manager to drive business growth and deliver exceptional customer service to clients. As a key member of our team, you will be responsible for building strong relationships with clients, understanding their needs, and providing tailored solutions to meet their requirements.Key responsibilities...
-
"Customer Experience Coordinator"
2 weeks ago
Norwich, Norfolk, United Kingdom Smiggle Full timeSmiggle Bluewater is seeking a talented Assistant Store ManagerAs a key member of our team, you will work closely with the Store Manager to drive sales growth, enhance customer satisfaction, and foster a positive store environment.Key Responsibilities:Leverage coaching and feedback to maximize sales opportunities and team performanceLead by example,...
-
Customer Experience Ambassador
4 weeks ago
Norwich, Norfolk, United Kingdom Partner Retail Services Full timeRole Summary:As a Retail Assistant at Partner Retail Services, you will play a vital role in delivering exceptional customer experiences and driving sales growth. Your main focus will be on enriching customers' connected lives through unrivalled interactions, introducing them to Samsung's products and services.Key Responsibilities:Customer Training: Assist...
-
Customer Experience Ambassador
4 weeks ago
Norwich, Norfolk, United Kingdom Partner Retail Services Full timeRole Summary:As a Retail Assistant at Partner Retail Services, you will play a vital role in delivering exceptional customer experiences and driving sales growth. Your main focus will be on enriching customers' connected lives through unrivalled interactions, introducing them to Samsung's products and services.Key Responsibilities:Customer Training: Assist...
-
Desktop Account Manager
4 weeks ago
Norwich, Norfolk, United Kingdom The VPS Group Full timeRole: Desktop Account ManagerAt Evander, we're looking for a skilled Desktop Account Manager to join our team. As a key member of our client-facing team, you'll be responsible for managing relationships with key client accounts, driving growth in these accounts, and liaising with clients to minimize issues and ensure customer satisfaction.The Role:You'll...
-
Desktop Account Manager
4 weeks ago
Norwich, Norfolk, United Kingdom The VPS Group Full timeRole: Desktop Account ManagerAt Evander, we're looking for a skilled Desktop Account Manager to join our team. As a key member of our sales team, you'll be responsible for managing relationships with key client accounts, driving growth in these accounts, and liaising with clients to minimize issues and ensure customer satisfaction.The Role:You'll work...
-
Customer Experience Ambassador
2 days ago
Norwich, Norfolk, United Kingdom McDonald's Full timeCompany OverviewMcDonald's is a world-renowned brand that thrives on a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by these values every day and foster a safe, respectful and inclusive workplace, providing quality jobs for all.We're committed to delivering exceptional customer experiences in our restaurants. As a Crew...
-
Account Manager
4 weeks ago
Norwich, Norfolk, United Kingdom Sonderwell Full timeSonderwell Staffing Solutions is seeking a skilled Account Manager to connect experienced support workers with clients in need of temporary staffing solutions. Our mission is to make a positive impact on the lives of both our clients and the individuals we place.As an Account Manager, you will be responsible for providing excellent customer service to...
-
IT Project and Account Manager
2 weeks ago
Norwich, Norfolk, United Kingdom Pure Resourcing Solutions Full timeJob Description:As a Hybrid Project Manager at Pure Resourcing Solutions, you will play a pivotal role in communicating between customers, senior internal stakeholders, and the tech team. Your primary responsibility will be to build a strong understanding of the customer's business, goals, and change management processes to ensure alignment.Key...
-
Customer Experience Champion
3 weeks ago
Norwich, Norfolk, United Kingdom Glue Resourcing Full timeCustomer Experience ChampionNorwich£32,000per annum plus profit shareThe OpportunityWe are seeking a diligent Customer Experience Champion to elevate our customer experience to the next level. In this role, you will be the first point of contact for customer inquiries and concerns, providing prompt and effective support to ensure every issue is handled with...
-
Desktop Account Manager
4 weeks ago
Norwich, Norfolk, United Kingdom The VPS Group Full timeRole: Desktop Account ManagerLocation: NorwichWho are we?Evander is the UK's specialist provider of domestic and commercial glazing and locksmith services to the insurance, home emergency, facilities management and property services. We provide 24/7 response and fulfilment services – making where you live and work safe, secure and sustainable.The...
-
Product and Customer Experience Manager
1 month ago
Norwich, Norfolk, United Kingdom Aviva Full timeAbout the Role:Aviva Zero is a new greenfield Personal Lines insurer focused on car insurance distributed through price comparison sites. As a Customer Experience Coordinator, you'll play a key role in the Aviva Zero product team, working closely with a Senior Product Owner and agile delivery squad to drive forward the implementation of continuous...
-
Customer Experience Specialist
4 weeks ago
Norwich, Norfolk, United Kingdom Glue Resourcing Full timeJob DescriptionClient Care Helpdesk CoordinatorNorwich£32,000 per annum plus profit shareThe Opportunity We are seeking to recruit an exceptional Customer Experience Specialist to elevate our customer experience to the next level. In this role, you will be the front-line support, responding to customer care requests and ensuring every issue is handled with...
-
Customer Experience Specialist
4 weeks ago
Norwich, Norfolk, United Kingdom Glue Resourcing Full timeCustomer Experience SpecialistAbout the RoleWe are seeking a skilled Customer Experience Specialist to join our team at Glue Resourcing. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support.Key ResponsibilitiesRespond to customer care requests in a timely and professional mannerWork...