Customer Experience Specialist

2 weeks ago


Norwich, Norfolk, United Kingdom Glue Resourcing Full time

Customer Experience Specialist

About the Role

We are seeking a skilled Customer Experience Specialist to join our team at Glue Resourcing. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support.

Key Responsibilities

  • Respond to customer care requests in a timely and professional manner
  • Work closely with our field service team to resolve customer issues
  • Contribute to KPIs that measure customer satisfaction and experience

Requirements

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills

What We Offer

Competitive salary and profit share

Opportunities for career growth and development

A dynamic and supportive work environment



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