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Customer Experience Ambassador

1 month ago

Norwich, Norfolk, United Kingdom Hollywood Bowl Group Full time
About the Role

As a Team Member at Hollywood Bowl Group, you will be at the forefront of delivering exceptional customer experiences. You will be responsible for creating lasting memories for our customers by providing outstanding service and support. Your high energy and infectious enthusiasm will ensure our customers have an enjoyable, excellent value-for-money experience with every visit.

Key Responsibilities
  • Provide exceptional customer service and support
  • Work collaboratively with the team to achieve sales and customer satisfaction targets
  • Contribute to the maintenance of a clean and safe working environment
  • Participate in ongoing training and development to enhance skills and knowledge


What We Offer
  • A competitive hourly rate
  • Opportunities for career progression and professional development
  • A fun and fast-paced work environment
  • Access to exclusive employee benefits and discounts


Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Flexibility with working hours and shift patterns
  • Basic literacy and numeracy skills


About Us

Hollywood Bowl Group is a leading provider of experiential family entertainment, operating 74 centres across the UK and 13 centres in Canada. We are passionate about bringing families and friends together for affordable fun and healthy competition.