Reception Team Lead

5 days ago

Liverpool, Liverpool, United Kingdom NHS Jobs Full time
Job Description

Job Title: Reception Supervisor

Job Summary:

We are seeking a highly organized and communicative Reception Supervisor to join our team at NHS Jobs. As a key member of our front-line staff, you will be responsible for ensuring the smooth operation of our reception areas.

Key Responsibilities:

  • Liaise with staff regarding policies and procedures, ensuring a clear understanding of expectations and guidelines.
  • Conduct regular team meetings to cascade information, address concerns, and promote a positive work environment.
  • Ensure accurate completion of staff timesheets, maintaining a high level of attention to detail.
  • Provide expert advice and guidance to colleagues on relevant policies and procedures, promoting a culture of knowledge sharing and support.
  • Respond to public inquiries, signposting to relevant services as necessary, and providing excellent customer service.
  • Develop and maintain detailed rotas, ensuring adequate staffing levels across all reception areas.
  • Exercise direct line management of staff, handling annual leave, sickness, and other personnel matters with sensitivity and professionalism.

Requirements:

To be successful in this role, you will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You will be highly organized, with a keen eye for detail and a commitment to delivering high-quality results.

Working for NHS Jobs:

NHS Jobs is a leading provider of healthcare recruitment services, dedicated to supporting the delivery of high-quality patient care. As a member of our team, you will have the opportunity to work with a talented and diverse group of professionals, contributing to the success of our organization and making a positive impact on the lives of our patients and communities.

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