Reception Manager

2 months ago


Liverpool, Liverpool, United Kingdom Xander Group Full time

Job Title: Reception Manager

Location: Iconic Hotel, Liverpool

Salary: 28,000 per annum

About: Join this prestigious and iconic hotel in the heart of Liverpool, where they pride themselves on offering exceptional guest experiences and luxurious accommodations. They are seeking a dynamic and dedicated Reception Manager to lead the front desk team, ensuring every guest receives the highest standard of service.

Role Overview: As the Reception Manager, you will oversee all front desk operations, ensuring smooth and efficient service delivery. You will be the face of our hotel, responsible for managing the reception team, handling guest relations, and maintaining our high standards of hospitality.

Key Responsibilities:

  • Lead and manage the front desk team, providing training, support, and motivation.
  • Ensure the highest level of guest satisfaction by handling complaints, requests, and inquiries professionally.
  • Oversee check-in and check-out processes, ensuring accuracy and efficiency.
  • Manage room reservations, cancellations, and modifications in Opera.
  • Monitor and manage front desk supplies and inventory.
  • Prepare and present reports on front desk operations.
  • Collaborate with other departments to ensure seamless guest experiences.
  • Implement and maintain hotel policies and procedures.

Requirements:

  • Minimum of 2 years' experience in a management or supervisory role within front desk or guest relations.
  • Proficiency in Opera Property Management System (PMS) is essential.
  • Exceptional leadership and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Excellent communication skills, both written and verbal.
  • Ability to work under pressure and handle challenging situations with grace.
  • A passion for delivering outstanding customer service.

What We Offer:

  • Competitive salary of 28,000 per annum.
  • Opportunities for professional growth and development.
  • A supportive and vibrant work environment.
  • Discounts on hotel stays and dining.
  • Comprehensive benefits package.

Application Process: If you are a motivated and experienced hospitality professional looking to take the next step in your career, I would love to hear from you.


  • Reception Manager

    4 weeks ago


    Liverpool, Liverpool, United Kingdom Adecco Full time £24,000

    Position: Reception ManagerCompany: AdeccoJob Type: Permanent, full-time roleResponsibilities:As a Reception Manager, you will be responsible for overseeing the logistics of events, which includes:1. Coordinating venue reservations2. Managing catering services3. Arranging equipment rentalsRequirements:Proficiency in Microsoft Office Suite, including Word,...

  • Reception Manager

    4 weeks ago


    Liverpool, L1, Liverpool, United Kingdom SIXTY EIGHT LUXE Full time

    RECEPTION MANAGERICONIC VENUE CITY CENTRE PEOPLE LEDWHATS IN IT FOR YOU:Salary of up to £30,000 per year.Excellent discounts on food & beverage and competitive staff room rates for family and friendsFree staff room ratesOffsite car parking availableAn inclusive culture and working environmentWHO ARE THEY?We are now working with one of the most iconic sites...

  • Reception Manager

    7 days ago


    Liverpool, L1, Liverpool, United Kingdom SIXTY EIGHT LUXE Full time

    RECEPTION MANAGERICONIC VENUE CITY CENTRE PEOPLE LEDWHATS IN IT FOR YOU:Salary of up to £34,000 per year.Excellent discounts on food & beverage and competitive staff room rates for family and friendsFree staff room ratesOffsite car parking availableAn inclusive culture and working environmentWHO ARE THEY?We are now working with one of the most iconic sites...


  • Liverpool, Liverpool, United Kingdom Aspire Recruitment Full time £23,400

    Position Title: Healthcare Reception Coordinator / Patient Care Facilitator (EMIS Proficient) Employment Type: Permanent, Full Time Compensation: £23,400Working Hours: This role requires full-time availability between 8:00 am and 6:30 pm, with one evening shift each week.We are looking for a dedicated individual to become part of our team as a Patient Care...

  • Reception Team Lead

    5 days ago


    Liverpool, Liverpool, United Kingdom NHS Jobs Full time

    Job DescriptionJob Title: Reception SupervisorJob Summary:We are seeking a highly organized and communicative Reception Supervisor to join our team at NHS Jobs. As a key member of our front-line staff, you will be responsible for ensuring the smooth operation of our reception areas.Key Responsibilities:Liaise with staff regarding policies and procedures,...

  • Reception Team Lead

    6 days ago


    Liverpool, Liverpool, United Kingdom NHS Jobs Full time

    Job DescriptionJob Title: Reception SupervisorJob Summary:We are seeking a highly organized and communicative Reception Supervisor to join our team at NHS Jobs. As a key member of our front-line staff, you will be responsible for ensuring the smooth operation of our reception areas.Key Responsibilities:Liaise with staff regarding policies and procedures,...

  • Reception Team Lead

    6 days ago


    Liverpool, Liverpool, United Kingdom NHS Jobs Full time

    Job DescriptionJob Title: Reception SupervisorJob Summary:We are seeking a highly organized and communicative Reception Supervisor to join our team at NHS Jobs. As a key member of our front-line staff, you will be responsible for ensuring the smooth operation of our reception areas.Key Responsibilities:Liaise with staff regarding policies and procedures,...

  • Reception Team Lead

    5 days ago


    Liverpool, Liverpool, United Kingdom NHS Jobs Full time

    Job DescriptionJob Title: Reception SupervisorJob Summary:We are seeking a highly organized and communicative Reception Supervisor to join our team at NHS Jobs. As a key member of our front-line staff, you will be responsible for ensuring the smooth operation of our reception areas.Key Responsibilities:Liaise with staff regarding policies and procedures,...


  • Liverpool, Liverpool, United Kingdom Transformation Unit Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our Transformation Unit team. As a key member of our front-line support team, you will provide exceptional administrative support to our staff and ensure the smooth operation of our reception area.Main ResponsibilitiesAdministrative Support: Provide...


  • Liverpool, Liverpool, United Kingdom Transformation Unit Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our Transformation Unit team. As a key member of our front-line support team, you will provide exceptional administrative support to our staff and ensure the smooth operation of our reception area.Main ResponsibilitiesAdministrative Support: Provide...

  • Reception Manager

    5 days ago


    Liverpool, Liverpool, United Kingdom SIXTY EIGHT LUXE Full time

    Job Summary:We are seeking a highly skilled and experienced Reception Manager to join our team at SIXTY EIGHT LUXE. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless operations.Key Responsibilities:Manage the Front Office team to ensure excellent service delivery and high...

  • Reception Manager

    6 days ago


    Liverpool, Liverpool, United Kingdom SIXTY EIGHT LUXE Full time

    Job Summary:We are seeking a highly skilled and experienced Reception Manager to join our team at SIXTY EIGHT LUXE. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless operations.Key Responsibilities:Manage the Front Office team to ensure excellent service delivery and high...


  • Liverpool, Liverpool, United Kingdom Stockbridge Village Medical Centre Full time

    Job Overview A full-time position for a Healthcare Reception Coordinator has become available at Stockbridge Village Medical Centre. The role requires working hours from 8am to 6:30pm, Monday through Friday. Prior experience in a healthcare setting is essential. Candidates must possess strong computer skills and the ability to work independently,...


  • Liverpool, Liverpool, United Kingdom Stockbridge Village Medical Centre Full time

    Position OverviewA full-time opportunity has become available for a Healthcare Reception Coordinator at Stockbridge Village Medical Centre. The role involves working during standard office hours, Monday to Friday. Candidates must possess prior experience in a healthcare setting, and proficiency in computer systems is required. The ability to work...


  • Liverpool, Liverpool, United Kingdom Calvary Health Centre Full time

    Job SummaryThe Calvary Health Centre is seeking a highly skilled and organized Reception and Administrative Support Specialist to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to patients, families, and healthcare professionals.Key ResponsibilitiesProvide administrative support to...


  • Liverpool, Liverpool, United Kingdom Calvary Health Centre Full time

    Job SummaryThe Calvary Health Centre is seeking a highly skilled and organized Reception and Administrative Support Specialist to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to patients, families, and healthcare professionals.Key ResponsibilitiesProvide administrative support to...


  • Liverpool, Liverpool, United Kingdom Portico Corporate Reception Management Full time

    Job Title: Switchboard OperatorJob Summary:We are seeking a highly skilled and customer-focused Switchboard Operator to join our team at Portico Corporate Reception Management. As a Switchboard Operator, you will be the first point of contact for our clients and will play a critical role in providing exceptional customer service.Key Responsibilities:Provide...


  • Liverpool, Liverpool, United Kingdom Portico Corporate Reception Management Full time

    Job Title: Switchboard OperatorJob Summary:We are seeking a highly skilled and customer-focused Switchboard Operator to join our team at Portico Corporate Reception Management. As a Switchboard Operator, you will be the first point of contact for our clients and will play a critical role in providing exceptional customer service.Key Responsibilities:Provide...


  • Liverpool, Liverpool, United Kingdom Portico Corporate Reception Management Full time

    Job Title: Switchboard OperatorJob Summary:We are seeking a highly skilled and customer-focused Switchboard Operator to join our team at Portico Corporate Reception Management. As a Switchboard Operator, you will be the first point of contact for our clients and will play a critical role in providing exceptional customer service.Key Responsibilities:Provide...


  • Liverpool, Liverpool, United Kingdom Portico Corporate Reception Management Full time

    Job Title: Switchboard OperatorJob Summary:We are seeking a highly skilled and customer-focused Switchboard Operator to join our team at Portico Corporate Reception Management. As a Switchboard Operator, you will be the first point of contact for our clients and will play a critical role in providing exceptional customer service.Key Responsibilities:Provide...