Reception and Administrative Support Specialist

2 weeks ago


Liverpool, Liverpool, United Kingdom Calvary Health Centre Full time
Job Summary

The Calvary Health Centre is seeking a highly skilled and organized Reception and Administrative Support Specialist to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to patients, families, and healthcare professionals.

Key Responsibilities
  • Provide administrative support to the healthcare team, including answering phone calls, responding to emails, and managing correspondence.
  • Manage patient flow, coordinate appointments, and ensure a smooth and efficient experience for patients and families.
  • Process and issue prescriptions, maintain accurate records, and ensure compliance with regulatory requirements.
  • Perform various administrative tasks, including data entry, filing, and photocopying.
  • Maintain confidentiality and handle sensitive information with discretion.
  • Collaborate with the healthcare team to ensure effective communication and coordination of patient care.
  • Participate in quality improvement initiatives and contribute to the development of policies and procedures.
Requirements
  • Good customer service skills and ability to work effectively in a team environment.
  • Ability to maintain confidentiality and handle sensitive information.
  • Basic IT skills and proficiency in software applications, including EMIS web.
  • High school diploma or equivalent required; post-secondary education in a related field an asset.
Working Conditions

The Reception and Administrative Support Specialist will work in a fast-paced, dynamic environment, providing administrative support to the healthcare team. The ideal candidate will be able to work effectively in a team environment, prioritize tasks, and maintain a high level of productivity in a busy office setting.

What We Offer

The Calvary Health Centre offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and organized individual with excellent customer service skills, we encourage you to apply for this exciting opportunity.



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