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Reception and Administrative Support Professional
2 months ago
The Calvary Health Centre is seeking a highly skilled and organized Reception and Administrative Support Professional to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional customer service to patients, families, and healthcare professionals.
Key Responsibilities- Provide administrative support to the practice team, including answering phone calls, responding to emails, and managing correspondence.
- Manage patient appointments, including scheduling, rescheduling, and canceling appointments as needed.
- Process and issue prescriptions, maintain accurate records, and ensure compliance with practice policies and procedures.
- Maintain a high level of confidentiality and discretion when handling sensitive patient information.
- Perform various administrative tasks, including data entry, filing, and photocopying.
- Assist with the maintenance of the practice's electronic medical record system and other software applications.
- Develop and maintain effective relationships with patients, families, and healthcare professionals to ensure seamless communication and coordination of care.
- Participate in quality improvement initiatives and contribute to the development of policies and procedures to enhance patient care and practice operations.
- Good customer service skills and ability to work effectively in a team environment.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Basic IT skills and experience with electronic medical record systems.
- High school diploma or equivalent required; post-secondary education in a related field an asset.
