Reception and Administrative Support
2 months ago
About the Role
We are seeking a highly organized and customer-focused individual to join our team as a Reception and Administrative Support staff member at Priory Medical Centre.
Key Responsibilities
- Welcome patients and visitors to the practice, providing a warm and welcoming environment.
- Assist patients with queries, either in person, over the phone, or electronically, ensuring their needs are met promptly and efficiently.
- Maintain the safety and comfort of patients, adhering to our practice's high standards of care.
- Accurately record appointments, financial transactions, and other administrative duties, ensuring the integrity of our patient records.
- Participate in recalls for patient health checks, ensuring timely reminders and follow-ups.
- Maintain and update patient records, ensuring accuracy and completeness.
- Engage in ongoing training and development to enhance personal competency and contribute to the practice's continuous improvement.
- Comply with confidentiality protocols and adhere to all practice policies and procedures.
Requirements
- Essential: Proficiency in computer skills, including Microsoft Office and other relevant software.
- Desirable: Experience working in primary care, particularly in a GP practice setting, and familiarity with Emis Web Systems.
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