Reception and Administration Team Member

1 week ago


Liverpool, Liverpool, United Kingdom Priory Medical Centre Full time

Job Summary

We are seeking a highly motivated and organized individual to join our team as a Reception and Administration Team Member at Priory Medical Centre. The ideal candidate will have previous experience in a customer service setting and be willing to learn new skills to adapt to our fast-paced environment.

Main Duties

  • Answering telephone calls and welcoming patients
  • Assisting patients with queries and general office duties
  • Dealing with patient queries and clinical coding
  • Summarizing and answering subject access requests

About Us

Priory Medical Centre is a dynamic and supportive team consisting of 5 GP partners, 6 salaried GPs, 4 Practice Nurses, and 8 reception/administrators. We are part of the Anfield and Everton Primary Care Network and work closely with network staff, including Pharmacists, Paramedics, Social Prescribers, and Care Coordinators.

Job Responsibilities

  • Welcome patients and visitors to the practice
  • Assist patients on the phone, electronically, and in person
  • Help maintain the safety and comfort of patients
  • Maintain records of appointments, financial transactions, and other administrative duties
  • Keep patient records accurate and up to date
  • Participate in recalls for patient health checks
  • Maintain skills and undertake training and development as required
  • Comply with confidentiality protocols and practice policies

Person Specification

Essential

  • Computer skills are essential for this role

Desirable

  • Experience of working in primary care
  • Experience in using Emis Web Systems


  • Liverpool, Liverpool, United Kingdom Priory Medical Centre Full time

    Job SummaryWe are seeking a highly motivated and organized individual to join our team as a Reception and Administration Team Member at Priory Medical Centre. The ideal candidate will have previous experience in a customer service setting and be willing to learn new skills to adapt to our fast-paced environment.Main DutiesAnswering telephone calls and...


  • Liverpool, Liverpool, United Kingdom Priory Medical Centre Full time

    Job SummaryWe are seeking a highly motivated and organized individual to join our team as a Reception and Administration Team Member at Priory Medical Centre. The ideal candidate will have previous experience in a customer service setting and be willing to learn new skills and adapt to our fast-paced environment.Main DutiesAnswering telephone calls and...


  • Liverpool, Liverpool, United Kingdom Calvary Health Centre Full time

    Job SummaryThe Calvary Health Centre is seeking a highly organized and detail-oriented Reception/Administrator to join our team. As a key member of our administrative staff, you will provide exceptional support to our healthcare professionals and patients, ensuring a seamless and efficient experience.Key ResponsibilitiesProvide general assistance to the...


  • Liverpool, Liverpool, United Kingdom Calvary Health Centre Full time

    Job SummaryThe Calvary Health Centre is seeking a highly organized and detail-oriented Reception/Administrator to join our team. As a key member of our administrative staff, you will provide exceptional support to our healthcare professionals and patients, ensuring a seamless and efficient experience.Key ResponsibilitiesProvide general assistance to the...


  • Liverpool, Liverpool, United Kingdom NHS Full time

    An exciting opportunity exists within Patient Access at Liverpool Women’s Hospital for a full-time Reception Team Leader. The successful candidate will be responsible for managing sickness, annual leave, rota planning, and ensuring all departments are covered within each area. They will also be responsible for the booking-in and -out of patients and...


  • Liverpool, Liverpool, United Kingdom Calvary Health Centre Full time

    Job SummaryThe Reception/Administrator role at Calvary Health Centre is a vital position that requires a highly organized and customer-focused individual to provide administrative support to our healthcare team.Key ResponsibilitiesOffer general assistance to the practice team and project a positive and friendly image to patients and other visitors.Receive,...


  • Liverpool, Liverpool, United Kingdom Calvary Health Centre Full time

    Job SummaryThe Calvary Health Centre is seeking a highly skilled and organized Reception and Administrative Support to join our team. As a key member of our administrative team, you will be responsible for providing exceptional customer service to patients, staff, and visitors, while maintaining the smooth operation of our front desk.Key...


  • Liverpool, Liverpool, United Kingdom Calvary Health Centre Full time

    Job SummaryThe Calvary Health Centre is seeking a highly skilled and organized Reception and Administrative Support to join our team. As a key member of our administrative team, you will be responsible for providing exceptional customer service to patients, families, and healthcare professionals.Key ResponsibilitiesProvide administrative support to the...


  • Liverpool, Liverpool, United Kingdom Calvary Health Centre Full time

    Job SummaryThe Calvary Health Centre is seeking a highly skilled and organized Reception and Administrative Support Specialist to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to patients, families, and healthcare professionals.Key ResponsibilitiesProvide administrative support to...


  • Liverpool, Liverpool, United Kingdom Calvary Health Centre Full time

    Job SummaryThe Calvary Health Centre is seeking a highly skilled and organized Reception and Administrative Support Specialist to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to patients, families, and healthcare professionals.Key ResponsibilitiesProvide administrative support to...


  • Liverpool, Liverpool, United Kingdom Calvary Health Centre Full time

    Job SummaryThe Calvary Health Centre is seeking a highly skilled and organized Reception and Administrative Support Specialist to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to patients, families, and healthcare professionals.Key ResponsibilitiesProvide administrative support to...


  • Liverpool, Liverpool, United Kingdom Calvary Health Centre Full time

    Job SummaryThe Calvary Health Centre is seeking a highly skilled and organized Reception and Administrative Support Specialist to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to patients, families, and healthcare professionals.Key ResponsibilitiesProvide administrative support to...


  • Liverpool, Liverpool, United Kingdom Priory Medical Centre Full time

    About the RoleWe are seeking a highly organized and customer-focused individual to join our team as a Reception and Administrative Support staff member at Priory Medical Centre.Key ResponsibilitiesWelcome patients and visitors to the practice, providing a warm and welcoming environment.Assist patients with queries, either in person, over the phone, or...


  • Liverpool, Liverpool, United Kingdom Priory Medical Centre Full time

    Job SummaryWe are seeking a highly motivated and organized individual to join our team as a Reception and Administration Support. The ideal candidate will have previous experience in a customer service setting and be willing to learn new skills to adapt to our fast-paced environment.Main DutiesAnswering telephone calls and welcoming patientsAssisting...


  • Liverpool, Liverpool, United Kingdom Priory Medical Centre Full time

    About the RoleWe are seeking a highly organized and customer-focused individual to join our team as a Reception and Administrative Support staff member at Priory Medical Centre.Key ResponsibilitiesWelcome patients and visitors to the practice, providing a warm and welcoming environment.Assist patients on the phone, electronically, and in person, ensuring...


  • Liverpool, Liverpool, United Kingdom Calvary Health Centre Full time

    Job SummaryThe Calvary Health Centre is seeking a highly skilled and organized Reception/Administrator to join our team. As a key member of our administrative team, you will be responsible for providing exceptional customer service to patients, staff, and visitors, while maintaining the smooth operation of our practice.Key ResponsibilitiesProvide general...

  • Reception Coordinator

    3 weeks ago


    Liverpool, Liverpool, United Kingdom Reed Full time

    Guest Relations Co-ordinatorWe are seeking a highly skilled and customer-focused Guest Relations Co-ordinator to join our team at Reed. As a key member of our front-of-house team, you will be responsible for providing exceptional service to our guests and customers, ensuring a warm and welcoming experience from the moment they arrive.Key...

  • Reception Coordinator

    3 weeks ago


    Liverpool, Liverpool, United Kingdom Reed Full time

    Guest Relations Co-ordinatorWe are seeking a highly skilled and customer-focused Guest Relations Co-ordinator to join our team at Reed. As a key member of our front-of-house team, you will be responsible for providing exceptional service to our guests and customers, ensuring a warm and welcoming experience from the moment they arrive.Key...

  • Reception Coordinator

    4 weeks ago


    Liverpool, Liverpool, United Kingdom Reed Full time

    Guest Relations Co-ordinatorWe are seeking a highly skilled and customer-focused Guest Relations Co-ordinator to join our team at Reed. As a key member of our front-of-house team, you will be responsible for providing exceptional service to our guests and customers, ensuring a warm and welcoming experience from the moment they arrive.Key...

  • Reception Coordinator

    4 weeks ago


    Liverpool, Liverpool, United Kingdom Reed Full time

    Guest Relations Co-ordinatorWe are seeking a highly skilled and customer-focused Guest Relations Co-ordinator to join our team at Reed. As a key member of our front-of-house team, you will be responsible for providing exceptional service to our guests and customers, ensuring a warm and welcoming experience from the moment they arrive.Key...