Administrative Support Specialist
4 weeks ago
Job Overview
Band 2 Administrative Support Specialist - 15 hours per week (Tuesdays & Fridays)
We are pleased to announce a rewarding opportunity for an Administrative Support Specialist within our healthcare organization. This role is integral to our reception and administrative team.
Ideal candidates will demonstrate exceptional organizational, communication, and IT capabilities, enabling them to deliver outstanding service to patients, both face-to-face and via telephone, as well as to other service users.
Successful applicants will be self-driven, able to thrive under pressure, and enjoy engaging with a diverse range of individuals.
The position offers a supportive environment with a dynamic team committed to your professional growth. A compassionate, efficient, and respectful demeanor is essential, along with the ability to maintain composure and professionalism in a bustling Imaging Department.
Comprehensive training will be provided for the Radiology System.
Previous experience in the NHS is advantageous but not mandatory.
Key Responsibilities
The role encompasses a variety of reception and administrative tasks, including:
- Inputting and extracting data from the patient administration system (PAS) and the departmental CRIS system (Computerised Radiology Information System).
- Searching the patient database for existing records, ensuring accuracy and currency of all records.
About Us
Liverpool University Hospitals NHS Foundation Trust was established following the merger of two prominent acute Trusts. This merger has paved the way for the reconfiguration of services, enhancing healthcare delivery and improving patient care quality across the region.
The Trust operates several hospitals and serves a large population, providing a range of specialized services to a broader catchment area.
Essential Skills
Required
- Proficient computer skills
- Strong communication and interpersonal abilities
Desirable Knowledge
- Familiarity with Patient Administration Systems
Experience
Desirable
- Experience in an office or multidisciplinary environment.
- Prior NHS experience
Qualifications
Required
- Relevant qualifications or equivalent experience
Desirable
- NVQ Level 2 in Customer Care
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