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Café and Reception Supervisor

2 months ago

Liverpool, Liverpool, United Kingdom Transformation Unit Full time
Job Summary

We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our Transformation Unit team. As a key member of our front-line support team, you will provide exceptional administrative support to our staff and ensure the smooth operation of our reception area.

Main Responsibilities
  • Administrative Support: Provide day-to-day administrative support to our staff, including answering phone calls, responding to emails, and managing correspondence.
  • Reception Management: Supervise and manage the reception area, ensuring that it is well-organized and that all necessary procedures are followed.
  • Support to Management: Assist management with initial stages of matters relating to absence, disciplinary, and capability issues, as well as relevant aspects of appraisal.
  • Quality Strategy: Ensure the delivery of the quality strategy within the designated area, incorporating the establishment of systems and processes.
Requirements
  • Qualification: GCSE or equivalent work-based experience.
  • IT Literacy: Proficient in using IT systems and software.
  • Administrative Skills: Excellent administrative skills, including note-taking, telephone answering, and message taking.
  • Knowledge: Demonstrable knowledge of general administration, including knowledge of the NHS.
Working for Our Organisation

Our organisation is a leading provider of physical health and mental health services in the North West, serving over 1.4 million people across our region. We offer specialist inpatient and community services that support physical and mental health, as well as specialist inpatient mental health, learning disability, addiction, and brain injury services.

We celebrate diversity and promote equal opportunities, and we are committed to challenging and eliminating racism and other forms of discrimination. We strive to create an inclusive environment for all employees and promote equality of opportunity in the provision of services.