Reception Manager

5 days ago


Liverpool, Liverpool, United Kingdom SIXTY EIGHT LUXE Full time

Job Summary:

We are seeking a highly skilled and experienced Reception Manager to join our team at SIXTY EIGHT LUXE. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless operations.

Key Responsibilities:

  • Manage the Front Office team to ensure excellent service delivery and high standards of guest satisfaction.
  • Develop and implement strategies to maximize sales opportunities and drive revenue growth.
  • Collaborate with the Front Office Manager to achieve business objectives and improve operational efficiency.
  • Provide training and development opportunities to team members to enhance their skills and knowledge.
  • Monitor and analyze key performance indicators (KPIs) to inform business decisions and drive continuous improvement.

Requirements:

  • Proven experience in a Front Office environment, preferably in a luxury hotel or venue.
  • Strong leadership and management skills, with the ability to motivate and inspire a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with guests and colleagues.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Knowledge of property management systems, preferably Opera.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Excellent discounts on food and beverage and staff room rates.
  • Offsite car parking available.

How to Apply:

If you are a motivated and experienced Reception Manager looking for a new challenge, please submit your application.


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