Carer Response Service Manager

2 weeks ago


Birmingham, Birmingham, United Kingdom Midland Mencap Full time
Service Delivery Manager - Carers Support

Midland Mencap is seeking a highly skilled Service Delivery Manager to lead its Carers Emergency Response Service (CERS) in Birmingham. The successful candidate will be responsible for managing and overseeing all aspects of the service, including responding to emergencies and developing plans to sustain excellence.

The CERS provides care for up to 48 hours on a planned basis or where unforeseen circumstances occur, providing peace of mind and an emergency response that is free for those caring for a dependent family member.

Key responsibilities include:

  • Managing and overseeing all aspects of the CERS service
  • Coordinating responses to emergencies and implementing emergency backup plans
  • Developing and implementing plans to sustain excellence across the CERS service

A salary of £40,000 - £52,000 per annum is offered for this challenging role, which requires strong leadership skills and experience in social care management.



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