Care Services Supervisor
2 weeks ago
Job Title: Carer Support Manager
Location: Birmingham
About the Role:
We are seeking an experienced social care professional to lead and manage our Carers Emergency Response Service (CERS). As a CERS Service Manager, you will oversee an established service providing emergency support to carers during times of crisis. Our CERS service provides peace of mind and an emergency response that is free for those caring for a dependent family member.
Your Key Responsibilities:
- Manage and deliver a high-quality domiciliary care service, ensuring the needs of citizens are met while maintaining their dignity and independence.
- Maintain consistency and quality within the service, adhering to our organisational policies and procedures at all times.
- Oversee staff recruitment and selection, ensuring the right candidates are appointed to provide excellent care and support.
- Develop and implement plans to sustain excellence across the CERS service, involving citizens in service development and evaluation.
- Represent the organisation on relevant partnership forums, promoting our values and objectives.
- Comply with guidance on protecting vulnerable adults and children, ensuring a safe working environment for all staff and clients.
What We Offer:
A competitive salary of £42,000 - £45,000 per annum, depending on experience, plus benefits including a pension scheme, life insurance, and annual leave.
About Us:
Midland Mencap is a leading charity supporting people with learning disabilities and their families. We provide a range of services, including residential care, day services, and community support. Our team is dedicated to delivering high-quality care and support, empowering individuals to live fulfilling lives.
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