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Cluster Groups and Conferences Sales Executive

4 weeks ago

London, Greater London, United Kingdom Crimson Hotels Full time

At Crimson Hotels, we are committed to delivering exceptional guest experiences. As a Group, Conference, and Events Sales Executive, you will play a crucial role in maximizing revenue opportunities in group reservations, conferences, and events.

Key Responsibilities:

  • Drive sales leads and increase conversions in group reservations, conferences, and events
  • Interact with guests and customers to earn repeat and expanded business
  • Focus on consistently executed up-selling approaches
  • Negotiate budgets with customers
  • Deliver best-practice customer service to ensure seamless guest experiences
  • Respond to enquiries within specified deadlines to identify and follow up on potential sales opportunities
  • Plan group stays and events, and liaise with relevant departments to ensure successful completion
  • Participate in hotel promotional activities
  • Prepare and distribute weekly function sheets with relevant information to ensure events run smoothly

Requirements:

  • Passion for delivering exceptional guest experiences
  • Ability to use intuition and creativity to deliver wonderful experiences
  • Excellent verbal and written communication skills
  • Ability to multitask and prioritize
  • Flexibility to work as per business needs

Benefits:

  • Health & Wellbeing Cash Plan
  • GoHilton - Discount program for you, your friends & family to stay in over 7,200 Hilton portfolio of hotels around the world starting from £40 a night
  • Life Assurance Scheme
  • Pension Scheme
  • Complimentary meals on duty
  • Opportunities for internal career progression
  • Dry cleaning and uniform laundering on duty
  • Professional training and development opportunities
  • Paid birthday day off
  • Employee recognition programmes to celebrate your achievements
  • Refer a Friend incentive
  • Discounts in our F&B Outlets
  • MyCrimson Rewards - Cashback and discount platform for online and in-store shopping

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Crimson Hotels is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.