Cluster Sales Professional
4 days ago
About Us
The Arora Group Head Office is a leading hospitality company with a portfolio of 12 global brands, including Marriott, Hilton, Accor, and IHG. Our values revolve around our people, guests, and achievement through ownership, enabling our exponential growth over the years.
Key Responsibilities
- Support the sales team within your cluster of hotels, conducting sales research, managing clients via various communication channels, and performing general administration duties as required.
- Manage an assigned business segment for the cluster, working towards agreed sales objectives and targets.
- Develop account animation plans to ensure maximum share from each account.
- Research potential new accounts, conduct telesales calls, and demonstrate non-face-to-face sales activity in line with agreed targets.
- Create and manage effective relationships with brand partner sales teams, Arora central teams, and other Arora hotel or hotel cluster sales teams.
- Become conversant with brand standards and tools relating to sales activity.
- Manage customer relationships to ensure new sales opportunities are maximised, encourage repeat business, and promote the wider Arora collection of hotels.
- Execute and communicate Arora Group and relevant brand marketing initiatives and promotions.
Requirements
- Ideal candidate has at least one year's experience in a customer-facing hotel or hospitality department or in any other industry with a sales support function.
- Team player with positive interpersonal skills, self-confidence, energy, and enthusiasm.
- Ability to adapt and change styles as necessary, develop constructive relationships within Arora Hotels and external clients and suppliers, and demonstrate an appetite for commercial awareness.
- Computer literate, with fantastic negotiation and persuasion skills, basic account management skills, and the ability to work under pressure and meet deadlines.
- Desire and ability to improve knowledge and abilities through ongoing training and development.
What's in it for you...
Competitive salary, 28 days holiday, enhanced after 5 years of service, complimentary on-site parking, discounted employee friend and family rates at Arora Hotels, food and beverage discounts, Christmas gifts and employee parties, introduce a friend scheme, cycle to work scheme, UK attraction discounts at Merlin Entertainments, Taste card, life assurance scheme, wage stream, employee assistance programme, Arora star employee recognition, and long service recognition award.
Grow with us...
We are growing rapidly, and with growth comes advancement opportunities. Being part of the Arora Group, there are exciting opportunities for career progression and development across our properties and brands.
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