IT Service Desk Professional
1 day ago
Job Overview
Viqu Limited is seeking a highly skilled Service Desk Analyst to join their team for a 3-month contract. The successful candidate will provide technical support for service desk issues via telephone or email.
About the Role
This is a fantastic opportunity to gain experience with ITIL, Service Now, and iManage.
Key Responsibilities
- Resolve tickets in a timely and efficient manner
- Communicate effectively with customers via telephone or email
Required Skills and Qualifications
- Proven experience working with ITIL, Service Now, and iManage
- Strong analytical and problem-solving skills
- Excellent customer service skills
Benefits of Working at Viqu Limited
- Competitive salary range: £25,000 - £30,000 per annum
- Opportunity to work with a reputable company
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