Second Line Technical Advisor

About the RoleWe are seeking a skilled First Line IT Resolution Advisor to join our team. In this role, you will be responsible for responding to customer queries and resolving issues efficiently.Responsibilities:* Respond to customer inquiries via various channels* Analyse data to resolve issues and improve services* Maintain accurate records and...

About Focus Group:As a leading provider of essential business technology solutions, we are committed to delivering exceptional customer support and service. Our team in Shoreham by Sea is seeking a skilled Technical Support Adviser to join their ranks.Job Title: Technical Support Adviser 2nd Line ITSalary: up to £35,000 (dependent on experience)About the...

Job Title: Technical Support Adviser 2nd Line ITWe are seeking an experienced Technical Support Adviser to join our team in Shoreham by Sea. As a key member of our Operations department, you will provide advanced technical support and issue resolution to our customers.Key Responsibilities:Troubleshoot complex hardware and software problems.Document required...

About Focus Group:We are a leading provider of business technology solutions, dedicated to delivering exceptional customer support and service. Our team in Shoreham by Sea is seeking a highly skilled Technical Support Adviser to join their ranks.Job Title: Technical Support Adviser 2nd Line ITSalary: up to £35,000 (dependent on experience)About the...

Are you looking for a challenging and rewarding career as a Telco Support Advisor? Look no further! At Focus Group, we are committed to delivering exceptional customer service and support to our clients.As a Telco Support Advisor, you will be responsible for handling incoming queries by receiving phone calls, emails, portal, and live chats. You will respond...

Ricardo Deutschland GmbH is seeking a Technical Programme Manager to join our team. As a key member of our project management team, you will play a crucial role in delivering complex technical projects across various technologies and teams.Your primary responsibility will be to define project scope, objectives, and success criteria, ensuring deliverables...

Job SummaryA career opportunity has arisen for a Technical Support Specialist within our Managed Services team. As a key member of the team, you will be responsible for providing first-class customer service and handling first-line service queries.Key Responsibilities:* Handle incoming queries via phone, email, portal, and live chat* Contribute to the...

At Focus Group, we are seeking a skilled Telco Support Advisor to join our Product Services team. This role offers the opportunity to provide exceptional customer service and support to our clients.As a Telco Support Advisor, you will be responsible for handling incoming queries by receiving phone calls, emails, portal, and live chats. You will respond to...

We are seeking a highly skilled Customer Service Expert - First Line to join our Product Services team at Focus Group. This role offers the opportunity to provide exceptional customer service and support to our clients.As a Customer Service Expert - First Line, you will be responsible for handling incoming queries by receiving phone calls, emails, portal,...

About Our Company:As a nationwide company, we strive to create a positive work environment for our employees.We're seeking a Senior Technical Advisor to provide advanced technical support and resolve complex issues for our customers.Key Responsibilities:Investigate and troubleshoot system, application, and network problems.Collaborate with colleagues to...

About Focus Group:We are a leading provider of essential business technology solutions, established in 2003 with over 1,000 employees across the UK.Our mission is to provide exceptional customer support and service, and we are recruiting for a Technical Support Adviser to join our team in Shoreham by Sea.Job Title: Technical Support Adviser 2nd Line...

As an Advanced IT Service Delivery Expert at Focus Group, you'll play a key role in delivering exceptional digital workplace solutions to our customers. Your primary responsibility will be to provide advanced technical support and issue resolution as part of our Managed Services team.You'll need to have experience in a customer-facing technical support role...

We are seeking a highly skilled and experienced Digital Project Coordinator to join our team in Ricardo Deutschland GmbH. As a key member of our project management team, you will play a crucial role in delivering complex technical projects across various technologies and teams.Your primary responsibility will be to define project scope, objectives, and...

At Focus Group, we're on a mission to revolutionize business technology solutions for over 30,000 customers across the UK.We're seeking an experienced Network and Security Engineer to join our 3rd line support team, working on large-scale multi-vendor solutions for top-tier clients.This role will provide hands-on experience with cutting-edge technologies and...

Company Overview: Cox Marine is a pioneering company in the marine industry, committed to innovation and excellence. Our team thrives on creativity, collaboration, and a passion for shaping the future of marine technology.Salary: £30,000 - £40,000 per annum (dependent on experience).Job Description:We are seeking a highly skilled Compliance Administrator...

We are looking for a seasoned Project Delivery Specialist to join our team at Ricardo Deutschland GmbH. In this role, you will be responsible for defining project scope, objectives, and success criteria, ensuring deliverables meet quality standards in line with solution designs and control environment.You will develop and manage the project budget,...

Job Title - Technical Support Advisor 1st Line IT Reports to - Service Desk Team Leader Salary - £25,000 Location - Shoreham by Sea & Carlisle Established in 2003, Focus Group is proud to be one of the UK's fastest growing independent providers of essential business technology, providing digital workplace solutions to over 30,000 customers across the...

Job Title - Technical Support Adviser 1st Line Telco Reports to - Service Desk Manager Department - OperationsSalary - up to £25,000 (DOE)Location - Shoreham by Sea & Manchester We are now recruiting for a Technical Support Adviser 1st Line Telco. In this role, you'll provide a first-class customer service to Focus Group customers through handling of first...

HSE Recruitment are working with a global engineering business to find them a HSEQ Advisor at their production facility in Shoreham-By-Sea. You have the opportunity to work in an exciting up and coming sector in a role, and for a business to truly make your mark. The role is based at the Shoreham site, ideally 5 days a week – this site presence is key for...

**About the company**: Join our client’s team as a Second-Line Technical Support Specialist in a senior capacity, where your role is pivotal in solving complex technical issues, maintaining their premium service, and enhancing client relationships. Reporting to the Service Desk Manager, you’ll lead efforts to provide advanced IT support, engage with...

1st Line Support Engineer Location: Leigh on Sea, Essex Salary: £25,000 annually Employment Type: Full Time Working Hours: Monday to Friday, 08:30 - 18:00 (occasional Saturdays) Holiday Entitlement: 20 days plus bank holidays Are you a passionate IT professional looking for the next step in your career? We're a well-established IT solutions...

Health and Safety Advisor | Up to £50,600 | Worthing Hybrid Approach (WFH 2 days a week) Are you passionate about creating safe and secure environments where employees and contractors can thrive? We’re seeking a proactive Health and Safety Advisor to join our committed team at Southern Water! In this essential role, you’ll ensure...

**Key Accountabilities** Customer Assistant Saturday 11:00-07:00 Sunday 10:30-18:30 **Key Capabilities** This is a temporary vacancy for Weekend Only Saturday 11:00-07:00 Sunday 10:30-18:30 Purpose: - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores...

**Key Accountabilities** Customer Assistant Sunday 0800-1700 Thursday 1700-2200 Friday 1700-2200 **Key Capabilities** **Sunday 0800-1700** **Thursday 1700-2200** **Friday 1700-2200** **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an...

Operational leadership of the lung function & sleep department. Management of departmental workload, including design, development and implementation of staff rotas ensuring capacity is optimised, responding to workforce and workload issues daily. Overseeing, allocation and co-ordination of lead roles for areas of service within Lung Function & Sleep...

**Key Accountabilities** Customer Assistant Wed 21.00-08.00 Thurs 21.00-08.00 Sat 21.00-08.00 **Key Capabilities** This is a permanent vacancy for through the night working. Wed 21.00-08.00 Thurs 21.00-08.00 Sat 21.00-08.00 Due to the nature of this role which requires heavy lifting and operating machinery, you will need to be over 18. PURPOSE: - To...

As a Guest Relations Advisor, you will spend each day working to capture the hearts of our guests. With a genuine passion for service and problem resolution you will be working within a team of people who thrive from making a positive difference. You will grasp every opportunity to make someone’s day, have a positive outlook, and love a reason to help...

**Summary** Stylist **All the details** Week 1 Tuesday 7 - 13 Wednesday 7 - 13 Thursday 7 - 13 Saturday 7 - 13 Week 2 Sunday 9 - 15 Tuesday 7 - 13 Wednesday 7 - 13 Thursday 7 - 13 This is a temporary vacancy **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working...

This is a temporary vacancy for Weekend Only Saturday 11:00-07:00 Sunday 10:30-18:30 Purpose: - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in town’...

This is a permanent vacancy for through the night working. Wed 21.00-08.00 Thurs 21.00-08.00 Sat 21.00-08.00 Due to the nature of this role which requires heavy lifting and operating machinery, you will need to be over 18. PURPOSE: - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways...

Week 1 & 2 Weds 10.00-17.00 Thurs 10.00-17.00 Fri 10.00-17.00 Sat 10.00-17.00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in town’ standards -...

This is a temporary vacancy for weekend only in our Store Cafe. Saturday 9-6 Sunday 10-5 PURPOSE: - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in town’...

Week 1 Mon 17.00-21.00 Fri 17.00- 21.00 Sat 12.30-20.30 Week 2 Mon 17.00-21.00 Weds 17.00-21.00 Sat 12.30-20.30 This vacancy is temporary **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete...

**Sunday 0800-1700** **Thursday 1700-2200** **Friday 1700-2200** **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in town’ standards - Serve and...

This is a temporary vacancy: Work Pattern: Week 1 Sun 6-12 Tues 6-12 Weds 7-1 Thurs 6-12 Week 2 Tues 6-12 Weds 7-1 Thurs 6-12 Sat 6-12 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete...

This is a temporary vacancy for 32 hours per week. Week 1 Monday 10-7 Tuesday 9-6 Friday 9-6 Saturday 7-4 Week 2 Sunday 8-5 Monday 10-7 Tuesday 10-7 Friday 9-6 PURPOSE: - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive...