Service Lead

5 months ago


Shoreham by Sea, United Kingdom University Hospitals Sussex NHS Foundation Trust (279) Full time

Operational leadership of the lung function & sleep department. Management of departmental workload, including design, development and implementation of staff rotas ensuring capacity is optimised, responding to workforce and workload issues daily. Overseeing, allocation and co-ordination of lead roles for areas of service within Lung Function & Sleep ensuring quality of service is maintained. Overall responsibility for ensuring that safe systems of work are practised in the Lung function & sleep department and that all Health and Safety legislation, other relevant legislation and Trust policies are adhered to.

Responsibility for undertaking risk assessments and reporting all significant problems and identified hazards to the Respiratory speciality management group meetings. Line management of specialist staff including attendance, performance issues, disciplinary procedures Undertaking all aspects of staff recruitment, selection, appointment, and employment Undertaking appraisal of physiology/ scientific and nursing staff within Respiratory Physiology To identify development and training needs of all technical and scientific staff in conjunction with the Lead for Training and Development To communicate and negotiate with staff at all levels, within the Trust (medical, nursing, technical and administrative colleagues, Consultant medical staff and senior management) and external stakeholders as required. Development of business cases related to Respiratory Physiology department when required based on analysis of workload activity/ new service developments and evidence-based practice. Undertake all audit and governance roles within lung function services.

To maintain databases and records and to produce timely and relevant statistical reports on workload. Active participation in the MDTs or Respiratory meetings. Management, monitoring, and audit of complaints to the physiology service. Responsible for managing proportion of lung function & sleep budget, relevant to operational management including attendance at monthly budget meetings with finance, authorised signatory of expenditure and expenses.

Responsible for the development of job descriptions and person specifications, ensuring compliance with Trust processes and national guidelines. Active participation in the cross-site Trust meetings for Sleep and respiratory physiology ensuring cross site engagement and promoting best practice. Responsible for procurement of new equipment including capital bids/ replacement liaising with procurement department.


  • Service Lead

    5 months ago


    Shoreham by Sea, United Kingdom 279 University Hospitals Sussex NHS Foundation Trust Full time

    Leadership and management of Lung function and Sleep department including quality service provision, workforce, health and safety, departmental policy, service review/ development and budgetary responsibilities. Management of respiratory and sleep scientists and other registered healthcare professionals within Lung Function & Sleep including all aspects of...

  • Branch Manager Lead

    2 weeks ago


    Shoreham-by-Sea, West Sussex, United Kingdom Fox & Sons Full time

    Unlock Your Potential as a Branch Manager at Fox & SonsAbout the Role:We're seeking a results-driven Branch Manager to lead our residential sales team at Fox & Sons. As a Branch Manager, you'll oversee the operations of the branch, driving sales, managing staff, and ensuring exceptional customer service delivery.Key Responsibilities:Lead and motivate a team...

  • Service Centre Manager

    2 months ago


    Shoreham-by-Sea, West Sussex, United Kingdom Mr Clutch Full time

    Job Summary:We are seeking a highly skilled and experienced professional to join our team as an Autocentre Manager at Mr Clutch, a leading national Autocentre network. As a key member of our team, you will be responsible for leading and motivating your team to achieve and exceed realistic targets, ensuring customer satisfaction and driving business...

  • Service Centre Manager

    2 months ago


    Shoreham-by-Sea, West Sussex, United Kingdom Mr Clutch Full time

    Job Summary:We are seeking a highly skilled and experienced professional to join our team as an Autocentre Manager at Mr Clutch, a leading national Autocentre network. As a key member of our team, you will be responsible for leading and motivating your team to achieve and exceed realistic targets, ensuring customer satisfaction and driving business...


  • Shoreham-by-Sea, West Sussex, United Kingdom M&S Full time

    About the RoleWe are seeking a highly skilled and motivated individual to join our team as a Team Support Manager-Customer Assistant. As a key member of our store leadership team, you will play a critical role in delivering exceptional customer service and driving business results.Key ResponsibilitiesSupport colleagues through coaching and feedback to ensure...


  • Shoreham-by-Sea, West Sussex, United Kingdom M&S Full time

    About the RoleWe are seeking a highly skilled and motivated individual to join our team as a Team Support Manager-Customer Assistant. As a key member of our store leadership team, you will play a critical role in delivering exceptional customer service and driving business results.Key ResponsibilitiesSupport colleagues through coaching and feedback to ensure...


  • Shoreham-by-Sea, West Sussex, United Kingdom https:jobs-redefined.cositemap Full time

    As a key member of our retail team, you will play a vital role in delivering exceptional customer service and driving sales growth. Your primary responsibility will be to support the store manager in achieving sales targets and maintaining a high level of customer satisfaction.Key Responsibilities:Support the store manager in achieving sales targets and...


  • Shoreham-by-Sea, West Sussex, United Kingdom ENGINEERINGUK Full time

    Customer Service ManagerAbout the RoleThis is an exciting opportunity to join our team as a Customer Service Manager. As a key member of our retail operations team, you will be responsible for delivering exceptional customer service and ensuring that our stores meet the highest standards of quality and efficiency.Key ResponsibilitiesProvide exceptional...


  • Shoreham-by-Sea, West Sussex, United Kingdom Marks and Spencer Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Manager to join our team at Marks and Spencer. As a key member of our store operations team, you will be responsible for delivering exceptional customer service and ensuring that our stores operate efficiently and effectively.Key ResponsibilitiesLead and manage a team of customer...


  • Shoreham-by-Sea, West Sussex, United Kingdom Tesco Full time

    About the RoleWe are seeking a skilled and customer-focused individual to join our team as a Customer Delivery Driver. As the face of Tesco on the road, you will be responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesDeliver customer orders in a timely and efficient...

  • Branch Manager

    2 months ago


    Shoreham-by-Sea, West Sussex, United Kingdom Fox & Sons Full time

    About the Role:We are seeking a dynamic and results-driven Branch Manager to lead our residential sales team at Fox & Sons. As a Branch Manager, you will oversee the operations of the branch, driving sales, managing staff, and ensuring exceptional customer service delivery.Key Responsibilities:Lead and motivate a team of sales agents to achieve sales...

  • Branch Manager

    2 months ago


    Shoreham-by-Sea, West Sussex, United Kingdom Fox & Sons Full time

    About the Role:We are seeking a dynamic and results-driven Branch Manager to lead our residential sales team at Fox & Sons. As a Branch Manager, you will oversee the operations of the branch, driving sales, managing staff, and ensuring exceptional customer service delivery.Key Responsibilities:Lead and motivate a team of sales agents to achieve sales...


  • Shoreham-by-Sea, West Sussex, United Kingdom Marks and Spencer Full time

    Job Title: Team Support Manager-Customer AssistantAbout the RoleWe are seeking a highly skilled and motivated Team Support Manager-Customer Assistant to join our team at Marks and Spencer. As a key member of our store operations team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our store.Key...


  • Shoreham-by-Sea, West Sussex, United Kingdom Marks and Spencer Full time

    Job Title: Team Support Manager-Customer AssistantAbout the RoleWe are seeking a highly skilled and experienced Team Support Manager-Customer Assistant to join our team at Marks and Spencer. As a key member of our store operations team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our store.Key...


  • Shoreham-by-Sea, West Sussex, United Kingdom Marks and Spencer Full time

    Job Title: Team Support Manager-Customer AssistantAbout the RoleWe are seeking a highly skilled and motivated Team Support Manager-Customer Assistant to join our team at Marks and Spencer. As a key member of our store operations team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our store.Key...


  • Shoreham-by-Sea, West Sussex, United Kingdom Marks and Spencer Full time

    Job Title: Team Support Manager-Customer AssistantAbout the RoleWe are seeking a highly skilled and experienced Team Support Manager-Customer Assistant to join our team at Marks and Spencer. As a key member of our store operations team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our store.Key...


  • Shoreham-by-Sea, West Sussex, United Kingdom Marks and Spencer Full time

    Job Title: Team Support Manager-Customer AssistantAbout the RoleWe are seeking a highly skilled and motivated Team Support Manager-Customer Assistant to join our team at Marks and Spencer. As a key member of our store operations team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our store.Key...


  • Shoreham-by-Sea, West Sussex, United Kingdom Marks and Spencer Full time

    Job Title: Team Support Manager-Customer AssistantAbout the RoleWe are seeking a highly skilled and motivated Team Support Manager-Customer Assistant to join our team at Marks and Spencer. As a key member of our store operations team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our store.Key...


  • Shoreham-by-Sea, West Sussex, United Kingdom Focus Group Full time

    Job Title: Enterprise Networks Service Desk Technical LeadSalary: Up to £46,000 + Overtime + On Call AllowanceLocation: Shoreham-by-Sea (hybrid)Focus Group is a leading provider of essential business technology, delivering digital workplace solutions to over 30,000 customers across the UK. As a Technical Lead, you will play a key role in delivering complex...


  • Shoreham by Sea, United Kingdom Focus Group Full time

    Established in 2003, we’re proud to be one of the UK’s leading independent providers of essential business technology. We know the right people are the key to success. The energy, entrepreneurial spirit and expertise of our teams are at the heart of Focus Group. Our people make the difference. We offer a large selection of benefits to our employees...