Customer Service Account Manager

4 days ago


Daventry, Northamptonshire, United Kingdom Macildowie Recruitment and Retention Full time

Job Summary:

We are seeking a highly skilled Customer Service Account Manager to join our team at Macildowie Recruitment and Retention. As a key member of our customer service team, you will be responsible for managing customer service accounts, ensuring exceptional service and satisfaction.

Key Responsibilities:

  • Manage customer service accounts to ensure exceptional service and satisfaction.
  • Oversee internal sales account management, handling operations with precision and care.
  • Work closely with the team leader and become an integral part of a vibrant team that thrives on collaboration and support.
  • Help maintain a positive and welcoming work culture where ideas and enthusiasm are encouraged.

Why This Role Stands Out:

  • Incredible Team Spirit: Join a close-knit, friendly team that prioritises mutual support and camaraderie.
  • Flexible Working Arrangements: Benefit from a 9 into 10 working day structure, offering an ideal work-life balance.
  • Career Development: Clear progression routes are available for those interested in advancing into sales or other areas.

Ideal Candidate:

  • The ideal candidate will have experience managing customer service accounts and a passion for delivering exceptional service.
  • Experience in the manufacturing sector is an advantage, but not essential.
  • They should be a proactive, positive individual who enjoys solving problems and going the extra mile for clients.


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