Customer Service Representative
6 days ago
Job Overview
At PartsPlus, we're committed to building a talented team of professionals who share our passion for delivering exceptional customer service. As a Telesales Advisor, you'll play a key role in helping us achieve this goal.
Key Responsibilities
- Accurately identify parts for specific vehicles to meet customer needs.
- Fulfill customer orders in a timely and efficient manner.
- Build strong relationships with both new and existing customers to drive loyalty and retention.
- Provide a high level of customer service to ensure customer satisfaction.
- Support customers in becoming more profitable through expert advice and guidance.
Key Skills and Qualifications
- Excellent communication and interpersonal skills, both written and verbal.
- A strong telephone manner and ability to build rapport with customers.
- A team-oriented approach and ability to work collaboratively with colleagues.
- A basic understanding of computer systems and software, with the ability to learn and adapt quickly.
Why Work at PartsPlus?
We're a dynamic and growing company that values our employees and provides opportunities for career development and growth. If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we'd love to hear from you.
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