Retail Store Manager

5 days ago

Daventry, Northamptonshire, United Kingdom The Air Ambulance Service Full time

About the Role:

The Air Ambulance Service is seeking a highly skilled and experienced Retail Store Manager to join our team. As a Retail Store Manager, you will be responsible for the overall performance of our retail shop, ensuring that it operates efficiently and effectively to meet our business objectives.

Key Responsibilities:

  • Maximise Sales and Profits: Deliver budgeted sales targets and maximise profit through effective sales strategies and customer engagement.
  • Team Management: Proactively support and encourage the personal and professional development of your team, ensuring they have the skills and knowledge to excel in their roles.
  • Store Operations: Run the shop autonomously, ensuring the delivery of a profitable and customer-focused store, including planning and managing deliveries and collections.
  • Customer Experience: Create a welcoming atmosphere for customers and the shop team, ensuring a positive and engaging experience.
  • Store Layout and Visual Merchandising: Create a store layout that is in line with brand guidelines, ensuring a visually appealing and effective retail environment.
  • Data Protection and Compliance: Ensure compliance with data protection regulations and policies, maintaining the confidentiality and security of customer data.
  • Equality, Diversity, and Inclusion: Promote and uphold the values of equality, diversity, and inclusion, creating a workplace culture that values and respects all individuals.
  • Quality and Standards: Maintain high standards of quality and customer service, ensuring that the store meets the expectations of our customers and stakeholders.

Requirements:

  • Leadership and Management Experience: Demonstrate effective people management experience, with a proven track record of leading and developing high-performing teams.
  • Organisational and Time Management Skills: Possess strong organisational and time management skills, with the ability to prioritise tasks and manage multiple projects simultaneously.
  • IT and Business Online Experience: Have a good understanding of IT systems and business online platforms, with the ability to use technology to drive business growth and efficiency.
  • Financial and Numerical Skills: Have a solid understanding of financial and numerical information, with the ability to interpret and use data to inform business decisions.
  • Cash Handling and Stock Control: Have experience in cash handling and online stock control, with a strong attention to detail and accuracy.
  • Retail Trends and Initiative: Stay up-to-date with retail trends and have the ability to use initiative to drive positive results and improve business performance.

About The Air Ambulance Service:

The Air Ambulance Service is a charity that provides two very important functions: Helicopter Emergency Medical Services (HEMS) and The Children's Air Ambulance (TCAA). Our objective is to save lives, utilising specialist pilots, doctors, and paramedics, and with our work centred on saving lives, improving clinical outcomes, and being able to react quickly and efficiently to emergencies. We are at the forefront of innovative clinical care, and we challenge boundaries. Every day our charity is tasked with a unique set of missions, which we respond to with our fantastic services, all of which are funded entirely by voluntary donations, trading, and fundraising activities we undertake. We are here to work alongside and help the NHS without using their available funds. The impact we make with our services is to keep people alive, keep families together, to let children grow into adults, and to enable the NHS to carry out more work than they would have been able to without our support. We also impact our communities by creating jobs, taking actions to improve the environment, bringing people together as volunteers, and creating worthwhile training and experience opportunities.

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