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Area Soft Services Manager

2 months ago

Daventry, Northamptonshire, United Kingdom Compass Group UK Full time

Area Soft Services Manager - South

Up to £47,000 (depending on experience)

We are seeking an experienced Area Facilities Manager to oversee Facilities Management Services for a national contract in the South of the UK, focusing primarily on Security across a specific geographical region. This role involves responsibility for the daily operational delivery of additional soft FM services, including Cleaning and Catering. The successful candidate will serve as the sole point of contact for onsite clients, collaborate efficiently with the client's central security team, and manage and execute security projects as needed.

Integrated facilities management services with a purpose.

We’re here to make workplaces better, cultivating working environments that energise, inspire and attract talent across all sectors. Our ‘people and planet first’ approach prioritises the aspects of FM that make the biggest operational impact, affording businesses more time to focus on what truly matters.

Key Responsibilities include but not limited to:

  • Ensure you are up to date with statutory compliance and key legislation in relation to the Security Industry
  • Ensure all SOPs/AIs are up to date, in line with ACS requirements and are client site specific.
  • Manage a variety of individuals with different service skills delivering numerous services to the client within your area of responsibility
  • Report any safety issues immediately and follow up action in accordance with the company /client procedures.
  • Conduct appropriate training sessions and toolbox talks to update knowledge of all procedures and actively encourage and promote additional training within the team.
  • Carry out routine inspections and audits of the sites and ensure that all levels of the services are maintained to the highest standard.
  • Ensure that all training needs in the department are monitored and the required mandatory training sessions are carried out to the company requirements.
  • Report Health and Safety issues and accidents to your manager, facilitator and, where necessary, the client.
  • Follow & adhere to company /client environmental initiatives and KPI’s to improve performance.
  • Follow the Company policies and procedures with regards to managing your team and to deal with any performance issues promptly and in a timely manner.
  • Encourage innovation within the teams and to strive to deliver new ways of doing things.
  • Work with the Finance Team/Account Director to ensure all costs are controlled and are in line with the budget.
  • Ensure you have a clear understanding of the site-specific work plans for your sites
  • Delivery of all HSE requirements both contractually and legislatively
  • Management and development of client relationships
  • Sub-Contractor adherence to client and company policy

About You:

Essential

  • A minimum of 2 years’ experience at a middle management level ,managing all Security services
  • A minimum of 1 years’ experience at a middle management level , managing all other soft services
  • Experience in self delivered services
  • Multi-site experience
  • Excellent communication and presentation skills
  • Driving license
  • SIA license

Desirable

  • NEBOSH

About Us:

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

  • Company Car / Allowance (where applicable)

  • BUPA Healthcare for single, married or family cover

  • 27 days holiday plus bank holidays

  • Financial wellbeing programme and preferred rates on salary finance products

  • Aviva Digicare – Free annual healthcare check

  • Medicash – Discounted health cash plan providing cash back on a range of medical treatments including Dental, Optical and Consultant appointments for you and your family.

  • Pension scheme and Life Assurance

  • Employee Assistance Programme

  • Holiday purchase scheme

  • Sharebuy Scheme

  • Recognition awards including Be a Star peer recognition and Long Service Awards

  • Employee networks created and led by employees for employees

  • Exclusive Benefits & Wellbeing site (Perks at Work)

  • Entertainment, Health &Wellbeing and Travel discounts

  • Shopping discounts – Save up to 15%at high street and online stores by purchasing Shopping Cards

  • Vodaphone discounts

  • On-going training & development and career pathways

Your workplace, but better.

Whether you’re a cleaning operative, security specialist or part of our chef brigade, we work together as a cohesive team with a shared focus – to deliver great service and a seamless experience for our clients. In return, we’ll support, coach and guide you as an individual so you can truly shine, whatever your role. Explore our current opportunities today and unlock your full potential

Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength

Please note that we reserve the right to remove this advert prior to the advertised date, dependent on the level of response received. You are therefore advised to apply at your earliest convenience.