Sales Performance Leader

5 days ago


London, Greater London, United Kingdom Rituals Full time

At Rituals, we're passionate about delivering an exceptional customer experience and driving sales performance in our stores. We're seeking a motivated and experienced Sales Performance Leader to join our team.

About the Role

As a Sales Performance Leader, you will be responsible for motivating your team and creating a meaningful shopping experience for every customer. You'll work closely with your Store Manager to drive store performance, ensuring excellent customer service, effective teamwork, and efficient operations every day.

You'll act as a role model for your team and ambassador for Rituals, supporting your Store Manager in creating a culture of trust based on positive and constructive feedback. Your responsibilities will include:

  • Recruiting, hiring, and retaining a diverse and talented store team
  • Couching your team members to help them feel more engaged and achieve their full potential
  • Serving as your Store Manager's right-hand person by helping with day-to-day business activities
Qualifications

To be successful in this role, you'll need:

  • Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality
  • People management skills, including communication, motivation, coaching, connection, and inspiration
  • Experience in sharing knowledge to drive behavioural change and develop others
  • Decision-making and problem-solving skills

We estimate that the salary for this role is around $60,000 per year, depending on location and experience. If you're looking for a challenging and rewarding opportunity to drive sales performance and deliver exceptional customer experiences, please apply.



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