Hotel Front Desk Associate
4 weeks ago
We are seeking a highly skilled and enthusiastic Hotel Receptionist to join our team at Thornbury Castle. As the first point of contact for our guests, you will be responsible for providing exceptional customer service and ensuring a warm and welcoming experience for all visitors.
Key Responsibilities:- Check guests in and out of the hotel, making reservations and restaurant bookings as required
- Provide information about the hotel and local area, including activities and services
- Use the Opera Front Office System to manage guest bookings and payments
- Assist guests with their luggage and escort them to their room
- Respond to telephone and in-person queries regarding reservations and hotel information
- Experience in a similar role, ideally in a 4* or above establishment
- Strong IT skills, including proficiency in Microsoft Office and Excel
- Excellent communication and customer service skills
- Ability to work efficiently and adapt to changing situations
- 28-day holiday including bank holidays
- Paid day off on your birthday
- Complimentary stay at the castle after 3 months probation period passed
- Training programmes and access to online training facilities
- Staff and family rates on hotel accommodation and discounts on food and beverage
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Hotel Front Desk Associate
3 weeks ago
Thornbury, South Gloucestershire, United Kingdom Château de Mercuès Full timeJob Title: Hotel Front Desk AssociateJob Summary:We are seeking a highly skilled and enthusiastic Hotel Front Desk Associate to join our team at Thornbury Castle. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a warm and welcoming experience from the moment they arrive.Key...
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Hotel Front Desk Associate
4 weeks ago
Thornbury, South Gloucestershire, United Kingdom Château de Mercuès Full timeJob DescriptionWe are seeking a highly skilled and enthusiastic individual to join our team as a Hotel Receptionist at Château de Mercuès. As the first point of contact for our guests, you will be responsible for providing a warm and welcoming experience, ensuring a seamless check-in and check-out process, and making reservations and restaurant...
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Hotel Reception
1 month ago
Thornbury, South Gloucestershire, United Kingdom Château de Mercuès Full timeJob Title: Hotel ReceptionistWe are seeking a highly skilled and enthusiastic Hotel Receptionist to join our team at Château de Mercuès. As the first point of contact for our guests, you will be responsible for providing exceptional customer service and ensuring a warm and welcoming experience for all visitors.Key Responsibilities:Check-in and check-out...
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Hotel Reception
1 month ago
Thornbury, South Gloucestershire, United Kingdom Château de Mercuès Full timeJob Title: Hotel ReceptionistWe are seeking a highly skilled and enthusiastic Hotel Receptionist to join our team at Château de Mercuès. As the first point of contact for our guests, you will be responsible for providing exceptional customer service and ensuring a warm and welcoming experience for all visitors.Key Responsibilities:Check-in and check-out...
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Receptionist - Front Office Team Member
3 weeks ago
Thornbury, South Gloucestershire, United Kingdom Relais & Châteaux Full timeRelais & Châteaux at Thornbury Castle are seeking a skilled Receptionist to join our professional and hardworking Front Office Team. As a Receptionist, you will be working in a unique and beautifully restored Castle, creating memorable and impressive 5* experiences for our guests.**About Us**Thornbury Castle Hotel is the only Tudor Castle operating as a...
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Receptionist (H/F)
2 months ago
Thornbury, South Gloucestershire, United Kingdom Relais & Châteaux Full timeReceptionist (H/F)We are seeking a skilled and enthusiastic Receptionist to join our Front Office Team at Relais & Châteaux at Thornbury Castle. As a Receptionist, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.Key Responsibilities:Check guests in and out of the hotel,...
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Receptionist (H/F)
2 months ago
Thornbury, South Gloucestershire, United Kingdom Relais & Châteaux Full timeReceptionist (H/F)We are seeking a skilled and enthusiastic Receptionist to join our Front Office Team at Relais & Châteaux at Thornbury Castle. As a Receptionist, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.Key Responsibilities:Check guests in and out of the hotel,...
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Receptionist - Thornbury Castle
3 weeks ago
Thornbury, South Gloucestershire, United Kingdom Relais & Châteaux Full timeReceptionist Role at Thornbury CastleWe are seeking a skilled and enthusiastic Receptionist to join our Front Office Team at Thornbury Castle. As the first point of contact for our guests, you will be responsible for delivering exceptional customer service and ensuring a warm and welcoming experience.About the RoleThe ideal candidate will have experience in...
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Customer Experience Ambassador
2 days ago
Thornbury, South Gloucestershire, United Kingdom Relais & Châteaux Full timeWe are seeking a highly skilled and enthusiastic Customer Experience Ambassador to join our professional and hardworking Front Office Team at Relais & Châteaux Thornbury Castle Hotel.OverviewThe hotel is located on 15 acres of beautiful land, offering 26 bedchambers and suites, an award-winning restaurant, bar, and two unique meeting and conference spaces....
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Food Service Associate
4 weeks ago
Thornbury, South Gloucestershire, United Kingdom Château de Mercuès Full timeJob OverviewChâteau de Mercuès is seeking a skilled Food Service Associate to join our team. As a key member of our hospitality staff, you will be responsible for providing exceptional service to our guests, ensuring a memorable dining experience.Key ResponsibilitiesTake orders and serve food and drinks to guests in a timely and efficient manner.Answer...
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Food Service Associate
4 weeks ago
Thornbury, South Gloucestershire, United Kingdom Thornbury Castle Full time{"title": "Food and Beverage Assistant", "description": "Job SummaryWe are seeking a highly motivated and enthusiastic Food and Beverage Assistant to join our team at Thornbury Castle. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring that our guests have a memorable dining experience.Key...
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Food Service Associate
4 weeks ago
Thornbury, South Gloucestershire, United Kingdom Thornbury Castle Full time{"title": "Food and Beverage Assistant", "description": "Job SummaryWe are seeking a highly motivated and enthusiastic Food and Beverage Assistant to join our team at Thornbury Castle. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring that our guests have a memorable dining experience.Key...
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Food and Beverage Service Associate
3 weeks ago
Thornbury, South Gloucestershire, United Kingdom Relais & Châteaux Full timeRole OverviewWe are seeking a part-time Food & Beverage Assistant to join our professional team at Relais & Châteaux Thornbury Castle.About the JobAs a Food and Beverage Assistant, you will be working in a unique and beautifully restored Castle, creating memorable experiences for our guests. You will greet guests, take orders, serve food and drinks, answer...
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Mixologist
2 months ago
Thornbury, South Gloucestershire, United Kingdom Relais & Châteaux Full timeRelais & Châteaux Bartender OpportunityWe are seeking a skilled Bartender to join our esteemed Food & Beverage Team at Thornbury Castle, a 5-star hotel and member of the prestigious Relais & Châteaux association. As a Bartender, you will be part of a unique and beautifully restored Castle, creating unforgettable experiences for our discerning guests.About...
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Mixologist
2 months ago
Thornbury, South Gloucestershire, United Kingdom Relais & Châteaux Full timeRelais & Châteaux Bartender OpportunityWe are seeking a skilled Bartender to join our esteemed Food & Beverage Team at Thornbury Castle, a 5-star hotel and member of the prestigious Relais & Châteaux association. As a Bartender, you will be part of a unique and beautifully restored Castle, creating unforgettable experiences for our discerning guests.About...
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Food Service Associate
2 weeks ago
Thornbury, South Gloucestershire, United Kingdom Château de Mercuès Full timeJob DescriptionAs a Food and Beverage Assistant at Château de Mercuès, you will be responsible for providing exceptional customer service, taking orders, serving food and drinks, and ensuring a positive guest experience. Your key responsibilities will include greeting guests, answering queries about the menu, and making suggestions to enhance their dining...
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Hotel Reservationist
6 months ago
Thornbury, United Kingdom Thornbury Castle Full timeCompany Description Relais & Chateau at Thornbury Castle are seeking a** Hotel Reservationist **to join our team. You will be working in a unique and beautifully restored Castle, creating truly memorable and impressive 5* experiences for our guests. **About Us** Set on 15 acres of beautiful land, Thornbury Castle Hotel is the only Tudor Castle operating...
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Hotel Reservationist
5 months ago
Thornbury, United Kingdom Thornbury Castle Full timeJob opening criteria The company Relais & Chateau at Thornbury Castle are seeking a Hotel Reservationist to join our team. You will be working in a unique and beautifully restored Castle, creating truly memorable and impressive 5* experiences for our guests. About Us Set on 15 acres of beautiful land, Thornbury Castle Hotel is the only Tudor Castle...
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Hotel Receptionist
5 months ago
Thornbury, United Kingdom Thornbury Castle Full timeJob opening criteria The company Relais & Chateau at Thornbury Castle are seeking a Receptionist to join our professional and hardworking Front Office Team. You will be working in a unique and beautifully restored Castle, creating truly memorable and impressive 5* experiences for our guests. About Us Set on 15 acres of beautiful land, Thornbury Castle...
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Hotel Receptionist
6 months ago
Thornbury, United Kingdom Thornbury Castle Full timeJob opening criteria The company Relais & Chateau at Thornbury Castle are seeking a Receptionist to join our professional and hardworking Front Office Team. You will be working in a unique and beautifully restored Castle, creating truly memorable and impressive 5* experiences for our guests. About Us Set on 15 acres of beautiful land, Thornbury Castle...
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Hotel Receptionist
6 months ago
Thornbury, United Kingdom Thornbury Castle Full timeJob opening criteria The company Relais & Chateau at Thornbury Castle are seeking a Room Attendant / Housekeeper to join our professional and hardworking Housekeeping Team. You will be working in a unique and beautifully restored Castle, creating truly memorable and impressive 5* experiences for our guests. About Us Set on 15 acres of beautiful land,...
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Hotel Receptionist
6 months ago
Thornbury, United Kingdom Thornbury Castle Full timeCompany Description Relais & Chateau at Thornbury Castle are seeking a Room Attendant / Housekeeper to join our professional and hardworking Housekeeping Team. You will be working in a unique and beautifully restored Castle, creating truly memorable and impressive 5* experiences for our guests. About Us Set on 15 acres of beautiful land, Thornbury Castle...
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Hotel Receptionist
5 months ago
Thornbury, United Kingdom Thornbury Castle Full timeJob opening criteria The company Relais & Chateau at Thornbury Castle are seeking a Room Attendant / Housekeeper to join our professional and hardworking Housekeeping Team. You will be working in a unique and beautifully restored Castle, creating truly memorable and impressive 5* experiences for our guests. About Us Set on 15 acres of beautiful land,...
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Hotel Receptionist
2 months ago
Thornbury, United Kingdom Thornbury Castle Full timeJob Description£24, 794 per annum (depending on experience)Full time permanent position – 40 hours per week worked over 5 days on a rota basis Monday to Sunday. (8 hour shifts between from 7 am to 11 pm) full flexibility requiredAn additional share of service charge and tips (estimated 2k per year)An enthusiastic, warm and friendly professional with a...
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Hotel Receptionist
2 months ago
Thornbury, United Kingdom Château de Mercuès Full timeJob Description £24, 794 per annum (depending on experience) Full time permanent position – 40 hours per week worked over 5 days on a rota basis Monday to Sunday. (8 hour shifts between from 7 am to 11 pm) full flexibility required An additional share of service charge and tips (estimated 2k per year) An enthusiastic, warm and friendly...
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Réceptionniste (H/F)
3 months ago
Thornbury, United Kingdom Relais & Châteaux Full timeEntreprise :Relais & Chateau at Thornbury Castle are seeking a Receptionist to join our professional and hardworking Front Office Team. You will be working in a unique and beautifully restored Castle, creating truly memorable and impressive 5* experiences for our guests. About Us Set on 15 acres of beautiful land, Thornbury Castle Hotel is the only Tudor...
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Night Auditor
5 months ago
Thornbury, United Kingdom Thornbury Castle Full timeJob opening criteria The company Relais & Chateau at Thornbury Castle are seeking a part time Night Auditor to join our team. You will be working in a unique and beautifully restored Castle, creating truly memorable and impressive 5* experiences for our guests. About Us Set on 15 acres of beautiful land, Thornbury Castle Hotel is the only Tudor Castle...
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Night Auditor
5 months ago
Thornbury, United Kingdom Thornbury Castle Full timeCompany Description Relais & Chateau at Thornbury Castle are seeking a** **part time **Night Auditor **to join our team. You will be working in a unique and beautifully restored Castle, creating truly memorable and impressive 5* experiences for our guests. **About Us** Set on 15 acres of beautiful land, Thornbury Castle Hotel is the only Tudor Castle...
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Gardener Assistant
5 months ago
Thornbury, United Kingdom Thornbury Castle Full timeCompany Description Relais & Chateau at Thornbury Castle are seeking a** Gardener Assistant **to join our team. You will be working in a unique and beautifully restored Castle, creating truly memorable and impressive 5* experiences for our guests. **About Us** Set on 15 acres of beautiful land, Thornbury Castle Hotel is the only Tudor Castle operating as...
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Gardener Assistant
5 months ago
Thornbury, United Kingdom Thornbury Castle Full timeJob opening criteria The company Relais & Chateau at Thornbury Castle are seeking a Gardener Assistant to join our team. You will be working in a unique and beautifully restored Castle, creating truly memorable and impressive 5* experiences for our guests. About Us Set on 15 acres of beautiful land, Thornbury Castle Hotel is the only Tudor Castle...
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Gardener Supervisor
5 months ago
Thornbury, United Kingdom Thornbury Castle Full timeJob opening criteria The company Relais & Chateau at Thornbury Castle are seeking a Gardener Supervisor to join our professional and hardworking Gardens Team. You will be working in a unique and beautifully restored Castle, creating truly memorable and impressive 5* experiences for our guests. About Us Set on 15 acres of beautiful land, Thornbury Castle...