Food Service Associate

4 weeks ago


Thornbury, South Gloucestershire, United Kingdom Thornbury Castle Full time
{"title": "Food and Beverage Assistant", "description": "Job Summary

We are seeking a highly motivated and enthusiastic Food and Beverage Assistant to join our team at Thornbury Castle. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring that our guests have a memorable dining experience.

Key Responsibilities
  • Food and Beverage Service
    • Greet guests and take orders in a friendly and efficient manner.
    • Prepare and serve food and drinks to the highest standard.
    • Answer queries about the menu and make recommendations to guests.
  • Guest Service
    • Take ownership of guest requirements and food allergies.
    • Follow Health and Safety and Food Safety procedures at all times.
    • Set up the dining areas and process charges and payments.
  • Teamwork
    • Effectively communicate with all colleagues and managers.
    • Work collaboratively as part of a team to achieve excellent customer service.
Requirements
  • Qualifications
    • Dedicated team player with strong communication skills.
    • Natural passion and flair for the industry and food.
    • Ability to work unsupervised and use own initiative when needed.
  • Benefits
    • An additional share of service charge and tips every 2 months.
    • 28-day holiday including bank holidays.
    • Additional paid day off on your birthday.
    • Complimentary stay at the castle after 3 months' probation period successfully passed.
    • Training programmes via internal & external professionals and access to online training facilities.
    • Staff and family rates on hotel accommodation and discounts on food and beverage.
    • Recognition programmes.
    • Free uniform, meals whilst on duty and free parking.
About Us

Thornbury Castle is a unique and historic hotel located in the heart of Thornbury. We pride ourselves on providing exceptional customer service and creating memorable experiences for our guests.

", "lang_code": "en"}

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