Complaints Resolution Specialist
3 days ago
At NBCUniversal, we are seeking a highly skilled Complaints Resolution Specialist to join our team. This role plays a critical part in maintaining a positive and respectful work environment. The ideal candidate will possess excellent communication and analytical skills, with the ability to handle sensitive and complex complaints effectively.
Job Description:- Investigate and resolve complaints related to harassment, discrimination, and retaliation in partnership with the internal Employment Law team and HR.
- Prepare detailed reports and record cases in our case management system.
- Collaborate with internal teams to identify trends and provide recommendations for training and proactive measures.
- Develop and implement policies, procedures, and trainings to promote respect in the workplace.
- Advise on risk mitigation strategies to protect the organization from employment-related matters.
We estimate the salary for this position to be around $120,000 - $180,000 per year, depending on location and experience.
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Complaints Resolution Specialist
1 day ago
London, Greater London, United Kingdom Service Care Solutions Ltd Full timeJob Title: Complaints Resolution SpecialistEstimated Salary: £35,000 - £40,000 per annumWe are seeking a skilled Complaints Resolution Specialist to join our team at Service Care Solutions Ltd. As a hybrid role with a minimum of three days in the office, you will take ownership of complaints from start to finish, conducting thorough investigations and...
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Complaints Resolution Specialist
5 days ago
London, Greater London, United Kingdom The AICS Group Full timeJob Description: Complaints Resolution SpecialistThe AICS Group is committed to providing exceptional service to our clients. We are seeking a skilled Complaints Resolution Specialist to join our team and help us resolve any issues that may arise.Responsibilities:Analyze and resolve client complaints in a timely and professional mannerCommunicate with...
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Complaint Resolution Specialist
3 days ago
London, Greater London, United Kingdom Axion Tech Systems Pvt. Ltd. Full timeJob DescriptionWe are seeking a COMPLAINT RESOLUTION SPECIALIST to join our team at Axion Tech Systems Pvt. Ltd.The successful candidate will be responsible for addressing customer complaints and concerns in a timely and effective manner.About the RoleThis is an exciting opportunity for a results-driven individual who is passionate about delivering...
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Complaints Resolution Specialist
4 days ago
London, Greater London, United Kingdom CV-Library Full timeAt Marks Consulting Partners, we're currently seeking a skilled Complaints Resolution Specialist to join our team in London.About the RoleThis is an exciting opportunity to work with one of our housing association clients, where you'll be responsible for investigating and resolving complaints efficiently. Your primary goal will be to enhance the delivery of...
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Complaints Resolution Specialist
17 hours ago
London, Greater London, United Kingdom CMC Markets Full timeAbout the RoleThe Complaints Resolution Specialist will be responsible for ensuring that all customer queries and complaints are dealt with in a timely and efficient manner, fully and accurately captured and documented, thoroughly investigated, and ensuring fair outcomes for customers at all times.
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Complaint Resolution Specialist
1 day ago
London, Greater London, United Kingdom Jaded London Full timeWe are looking for a Complaint Resolution Specialist to join our customer service team at Jaded London. The successful candidate will be responsible for resolving customer complaints and issues in a timely and professional manner.Job DescriptionResolve customer complaints and issues via email, live chat, or social media.Work closely with the customer care...
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Complaints Resolution Specialist
18 hours ago
London, Greater London, United Kingdom Chip UK Full timeWe are looking for a skilled Complaints Resolution Specialist to join our customer support team. In this role, you will be responsible for resolving customer complaints and queries in a timely manner.About the Role:Work closely with colleagues to deliver exceptional customer experiences.Collaborate with the complaints handling team to ensure effective issue...
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Complaints Resolution Specialist
2 days ago
London, Greater London, United Kingdom Fairstone Group Ltd. Full timeAbout the RoleFairstone Group Ltd. is seeking a skilled Complaints Resolution Specialist to join its Central Compliance Team. As a key member of this team, you will play a crucial role in handling complaints received by our entities, as well as maintaining regular liaison with regulatory bodies and insurers.Responsibilities:Complaint Handling: Set up,...
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Complaints Resolution Specialist
6 days ago
London, Greater London, United Kingdom CV-Library Full timeMarks Consulting Partners is seeking a skilled Complaints Resolution Specialist to work with one of our housing association clients in London.Job DescriptionWe are looking for an experienced professional who can investigate and resolve complaints, focusing on enhancing the delivery of our services and building strong relationships with residents. This role...
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Complaints Resolution Specialist
4 weeks ago
London, Greater London, United Kingdom Jadedldn Full timeWe are seeking a Complaints Resolution Specialist to join our team at Jadedldn. As a key member of our customer service team, you will be responsible for resolving customer complaints in a professional and timely manner.The ideal candidate will have at least 2-3 years of experience in customer service, with a strong background in managing customer complaints...
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AI Complaint Resolution Specialist
1 week ago
London, Greater London, United Kingdom Harnham Full time £80,000Job Title: AI Complaint Resolution SpecialistWe are working with a leading edge AI startup in the LegalTech sector. This innovative company aims to transform complaints resolution processes for regulated industries.The role involves developing and enhancing AI-driven solutions for consumer dispute resolution within a rapidly growing market-leading startup....
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Complaints Resolution Lead
4 days ago
London, Greater London, United Kingdom Quilter plc Full timeAt Quilter plc, we are committed to providing exceptional customer service and resolving complaints in a fair and impartial manner.Job SummaryWe are seeking a highly skilled Complaints Resolution Lead to join our team in London. The successful candidate will be responsible for leading the establishment of a new section of our QC complaints team, expanding on...
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Financial Complaints Resolution Specialist
4 weeks ago
London, Greater London, United Kingdom St. James's Place Full timeAbout the RoleWe are seeking an experienced Financial Complaints Resolution Specialist to join our team at St. James's Place. In this role, you will be responsible for investigating and resolving customer complaints in a fair and timely manner.Key ResponsibilitiesInvestigate customer complaints thoroughly, gathering all relevant evidence and collaborating...
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Complaint Resolution Expert
6 days ago
London, Greater London, United Kingdom Service Care Solutions Ltd Full timeResolution-Focused ServiceWe are seeking a skilled Complaints Investigator to join our team and play a pivotal role in ensuring fair and impartial complaint resolutions.This is a hybrid role that requires a minimum of three days in the office, offering a unique blend of remote and in-office work.The estimated salary for this role is £38,000 per annum,...
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Complaints Resolution Manager
4 weeks ago
London, Greater London, United Kingdom Nuffield Health Parkside Hospital and Cancer Centre London Full timeJob Title: Complaints Resolution ManagerEstimated Salary: £34,000 - £40,000 per annum.About Us:Nuffield Health Parkside Hospital and Cancer Centre London is one of the leading private hospitals in South-West London, easily accessible from Central London and the surrounding areas. We have provided high-quality independent healthcare to the local community...
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Complaint Resolution Specialist
5 days ago
London, Greater London, United Kingdom Harnham Full time £80,000Job DescriptionThe successful candidate will work closely with a motivated team to develop and enhance AI-driven solutions for consumer dispute resolution. They will collaborate with financial services clients to optimize efficiency and quality of complaints resolution. Strong skills in Python, Docker, SQL, and AWS are required. A research background is a...
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Head of Complaints Resolution
4 weeks ago
London, Greater London, United Kingdom CV Library Full timeJob Overview: We are a leading recruitment agency looking for a Senior Operations Manager to join our mortgage complaints team on a 6-month contract. The ideal candidate will have a strong background in operations management, preferably in a retail bank or mortgage company/lender.Responsibilities:Manage a team of operations staff to ensure seamless delivery...
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Complaints Investigator
6 days ago
London, Greater London, United Kingdom Service Care Solutions Ltd Full timeAbout Service Care Solutions LtdAt Service Care Solutions Ltd, we pride ourselves on providing exceptional complaint handling services that prioritize fairness and impartiality.We are seeking a skilled Complaints Investigator to join our team and play a pivotal role in ensuring timely and effective resolution of complaints. This is a hybrid role that...
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Complaints Resolution Coordinator
4 days ago
London, Greater London, United Kingdom Loans 2 Go Limited Full timeJob Description:$32,674 - $37,944 per annum, dependent on skills and experience.As a Complaints Resolution Coordinator, you will investigate, resolve, log, and report customer-related complaints. You will ensure complaints are recorded onto the database and completed within the specified timeframe.
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Complaint Resolution Manager
4 weeks ago
London, Greater London, United Kingdom Brackenberry Full timeWe are looking for a skilled Complaint Resolution Manager to join our team at Brackenberry Ltd. As a Complaint Resolution Manager, you will lead on investigating and responding to complex cases.Estimated Salary: £21.98 - £29.31 per hourKey ResponsibilitiesYou will support the Council to meet performance targets and regulatory requirements through proactive...