Complaints Investigator

About the RoleWe are seeking an experienced Investigation Specialist to join our team in London, United Kingdom. This is a permanent position with hybrid flexibility, offering a highly personalized service to private clients, charities, and professional partners.The successful candidate will be required to investigate and resolve all regulated complaints and...

NHS Complaints Resolution LeadWe are seeking an experienced NHS Complaints Resolution Lead to join our team. As a key member of the Corporate Team, you will be responsible for managing and investigating complaints related to NHS funded care.Your responsibilities will include supporting complaints that go to the second stage, ensuring they are dealt with...

About the PositionThe Regulatory Investigations Coordinator will play a key role in investigating and resolving regulated complaints and internal reviews, ensuring compliance with regulatory requirements. This is an exciting opportunity to work in a fast-paced and dynamic environment, where you can develop your skills and expertise.The key responsibilities...

Marks Consulting Partners is seeking a highly skilled Investigation and Resolution Professional to join our team in London. As a key member of our client's housing association, you will be responsible for investigating and resolving complaints, ensuring that our services meet the highest standards.Job DetailsThis is a fantastic opportunity for an experienced...

About the JobWe are seeking a Complaints Resolution Analyst to join our team at Quilter plc. The successful candidate will be responsible for investigating and resolving complaints and internal reviews, ensuring a high level of customer satisfaction. This is a great opportunity to work in a dynamic and supportive environment, where you can develop your...

About the JobQuilter Cheviot is seeking a Complaints Team Leader to join its Oversight - Complaints department. The successful candidate will be responsible for overseeing the investigation and administration of complaints and remediation cases, as well as supporting individual complaints specialists in their investigations.Key responsibilities include...

Public Nuisance InvestigatorKenyon Block Consultants Ltd is a leading consultancy firm seeking a skilled Public Nuisance Investigator to join their team. As a Public Nuisance Investigator, you will investigate complaints regarding environmental protection and statutory nuisance.Responsibilities:Investigate complaints regarding environmental protection and...

Marks Consulting Partners is seeking a skilled Complaints Resolution Specialist to work with one of our housing association clients in London.Job DescriptionWe are looking for an experienced professional who can investigate and resolve complaints, focusing on enhancing the delivery of our services and building strong relationships with residents. This role...

Case Management ProfessionalWe are seeking an experienced Case Manager to join our team at Hire Ground on a part-time basis. As a Temporary Investigation Professional, you will manage investigations related to complaints against individuals, utilizing your expertise in investigation and case management.Key AccountabilitiesLead investigations into complaints,...

We are working closely with a Local Authority in London to assist with the appointment of a Chief Complaints Resolution Manager on a 3-month contract, which is highly likely to be extended at our client's discretion. Please apply with your CV for immediate consideration.**Salary:** £26,500 - £34,800 per month (based on a 30-day working month)**Job...

Head of Central Compliance TeamThe RoleFairstone Group Ltd. is seeking an experienced Complaints Handler to join their central compliance team. As a specialist complaints handler, you will be responsible for reviewing and resolving complaints received by the company's entities.Main ResponsibilitiesSet up, acknowledge, and log new complaints in line with...

About the RoleWe are seeking a highly skilled Regulatory Complaint Specialist to join our team. As a key member of our complaints handling process, you will be responsible for investigating and resolving complaints in a fair and timely manner.Key Responsibilities:Investigate complaints thoroughly, considering all evidence and collaborating with internal and...

Resolution-Focused ServiceWe are seeking a skilled Complaints Investigator to join our team and play a pivotal role in ensuring fair and impartial complaint resolutions.This is a hybrid role that requires a minimum of three days in the office, offering a unique blend of remote and in-office work.The estimated salary for this role is £38,000 per annum,...

Job DescriptionThis role is a great opportunity for an experienced professional to join the CRA GROUP LIMITED team as a Customer Complaints Resolution Manager. The successful candidate will be responsible for managing and resolving customer complaints in a timely and efficient manner.The ideal candidate will have experience in a similar role, preferably...

About the CompanyQuilter Cheviot has been the wealth manager of choice for individuals and families for over 250 years, offering expert discretionary investment management and financial advice through its sister company, Quilter Cheviot Financial Planning (QCFP).As a Complaints Specialist, you will be part of a dynamic team dedicated to providing...

About the RoleAs a Customer Service Manager - Complaints at Equiniti, you will be responsible for managing and resolving customer complaints in a timely and efficient manner. You will work closely with the Complaints Team to investigate and resolve complaints, ensuring that all relevant regulatory requirements are met.You will have excellent communication...

Job SummaryWe are seeking a skilled Complaints and Information Services Coordinator to join our team at Tate.About the RoleThe successful candidate will play a vital role in the provision and development of complaints and information handling services, ensuring timely responses and support for customers, colleagues, and stakeholders.Key...

Job DescriptionCompany Overview:ENGINEERINGUK is a leading organization that specializes in delivering high-quality services to the Ministry of Defence (MOD). Our mission is to protect our country and provide the ultimate guarantee of its security and independence.Salary:The estimated salary for this role is £60,000 - £80,000 per annum, depending on...

Job OverviewAs a Complaints Resolution Analyst at CMC Markets, you will play a key role in ensuring that all customer queries and complaints are handled efficiently and effectively. This includes capturing and documenting complaints, conducting thorough investigations, and providing fair outcomes for customers. The ideal candidate will have strong...

We are looking for a skilled Complaint Resolution Manager to join our team at Brackenberry Ltd. As a Complaint Resolution Manager, you will lead on investigating and responding to complex cases.Estimated Salary: £21.98 - £29.31 per hourKey ResponsibilitiesYou will support the Council to meet performance targets and regulatory requirements through proactive...