Investigation and Resolution Professional

18 hours ago


London, Greater London, United Kingdom CV-Library Full time

Marks Consulting Partners is seeking a highly skilled Investigation and Resolution Professional to join our team in London. As a key member of our client's housing association, you will be responsible for investigating and resolving complaints, ensuring that our services meet the highest standards.

Job Details

This is a fantastic opportunity for an experienced professional to take on a challenging role, utilizing their skills and expertise to deliver exceptional results. As an Investigation and Resolution Professional, you will be responsible for managing your own caseload, developing solutions to complex problems, and maintaining high levels of customer satisfaction.

The ideal candidate will have a strong background in complaint handling, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  1. Investigate and resolve complaints efficiently and effectively
  2. Manage your own caseload, prioritizing tasks and meeting deadlines
  3. Develop and maintain effective relationships with residents and other stakeholders

The successful candidate will be rewarded with a salary of £40,000 per annum.



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