Senior Technical Claims Handler

4 weeks ago


Tunbridge Wells, Kent, United Kingdom Markerstudy Group Full time

Job Title: Senior Technical Claims Handler

Job Summary:

We are seeking a highly skilled and experienced Senior Technical Claims Handler to join our Large Loss Team at Markerstudy Group. As a Senior Technical Claims Handler, you will be responsible for handling a portfolio of motor claims, including high-value bodily injury claims, and investigating and advising on complex indemnity issues.

Key Responsibilities:

  • Manage a portfolio of motor claims, including high-value bodily injury claims, and investigate and advise on complex indemnity issues.
  • Work closely with the team to ensure that claims are handled in a timely and efficient manner, in accordance with the Group's claims handling procedures and service levels.
  • Develop and maintain effective relationships with colleagues, business partners, and reinsurers.
  • Support the development of junior colleagues by acting as a mentor and reference point.
  • Undertake general claims tasks, as required.

Requirements:

  • Strong and current working knowledge of personal injury claims, with handling experience in serious injury.
  • Strong technical knowledge of motor indemnity issues.
  • Experience in managing a portfolio of serious injury claims, including claims impacted by the application of Discount Rates, Care Claims, and other heads of claim.
  • Good knowledge of medical disciplines, including the ability to investigate personal injury claims at all levels of severity.
  • Ability to demonstrate an understanding and application of claims negotiation, liability decision-making, and cost potential.
  • Knowledge of current, relevant case law.
  • Strong customer service and communication skills.
  • Ability to manage and prioritize own workloads.
  • Good communicator and the ability to coach and support colleagues on technical topics.
  • Willingness to develop self and new skills.
  • Ability to work with flexibility in a proactive claims environment.


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