Large Loss Claims Specialist

2 months ago


Tunbridge Wells, Kent, United Kingdom Markerstudy Group Full time

Job Summary:

We are seeking a highly skilled and experienced Senior Technical Claims Handler to join our Large Loss Team at Markerstudy Group. As a key member of our team, you will be responsible for handling a portfolio of complex motor claims, including high-value bodily injury cases.

Key Responsibilities:

  • Manage a caseload of complex claims, ensuring timely and cost-effective resolution.
  • Investigate and advise on claims involving complex indemnity issues, including private, commercial, and motor trade risks.
  • Work closely with the team to provide technical expertise and support, ensuring best practices and best outcomes.
  • Develop and maintain effective relationships with colleagues, business partners, and reinsurers.
  • Support the development of junior colleagues through mentoring and coaching.
  • Stay up-to-date with current case law, regulatory requirements, and industry developments.
  • Ensure compliance with all regulatory requirements, including 'treating customers fairly' principles.

Requirements:

  • Strong working knowledge of personal injury claims, with experience in handling serious injury cases.
  • Technical knowledge of motor indemnity issues, including Discount Rates, Care Claims, and other heads of claim.
  • Good knowledge of medical disciplines and ability to investigate personal injury claims at all levels of severity.
  • Ability to demonstrate an understanding and application of claims negotiation, liability decision making, and cost potential.
  • Strong customer service and communication skills, with ability to manage and prioritize workloads.
  • Good communicator and ability to coach and support colleagues on technical topics.
  • Willingness to develop self and new skills, with ability to work with flexibility in a proactive claims environment.

What We Offer:

  • A dynamic and supportive team environment.
  • Opportunities for professional development and growth.
  • A competitive salary and benefits package.


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