Claims Administrator

5 days ago


Cardiff, Cardiff, United Kingdom International Medical Full time

At International Medical, we are seeking a highly skilled Claims Administrator to join our team on a Hybrid Basis. As a key member of our operations centre, you will be responsible for handling incoming calls, faxes, and emails, referring complex cases to our experienced Claims Handlers.

We are proud to be a leader in international medical insurance, providing assistance and claims handling services to individuals and companies worldwide. Our team is dedicated to delivering exceptional service and support to our policyholders, and we are looking for a talented individual to join us in this mission.

As a Travel Claims Administrator, you will play a vital role in ensuring seamless communication with our policyholders, clients, and internal teams. You will be responsible for setting up new cases and claims on our Trident Travel system, verifying policy issues, and issuing the correct claims forms.

We are committed to creating a diverse and inclusive work environment, and we welcome applications from individuals with a strong background in insurance, assistance, or a related field. If you are a team player with excellent communication skills, a high level of accuracy, and a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.

  • Handle incoming calls, faxes, and emails in a professional and courteous manner
  • Set up new cases and claims on our Trident Travel system
  • Verify policy issues and issue the correct claims forms
  • Provide support to our Claims Handlers as required
  • Ensure all internal and external communications are dealt with in a professional and courteous manner

We offer a competitive salary of £20,319.00 - £22,000 (depending on experience & pro rata), as well as a range of benefits, including hybrid working, Bupa dental insurance, Healthshield cash plan, travel insurance, and 22 days leave and 9 bank holidays.



  • Cardiff, Cardiff, United Kingdom International Medical Full time

    Job Summary:We are seeking a skilled Claims Administrator to join our team at International Medical Group. As a Travel Claims Administrator, you will be responsible for providing exceptional customer service and handling claims related to travel insurance.Key Responsibilities:* Act as the first point of contact for incoming calls, faxes, and emails,...


  • Cardiff, Cardiff, United Kingdom International Medical Full time

    Job Title: Travel Claims AdministratorAbout the Role:We are seeking a highly organized and detail-oriented Travel Claims Administrator to join our team at International Medical Group. As a Travel Claims Administrator, you will be responsible for handling incoming calls, faxes, and emails, referring cases to the appropriate Claims Handler as needed.Key...


  • Cardiff, Cardiff, United Kingdom International Medical Full time

    Job Title: Travel Claims AdministratorWe are seeking a highly organized and detail-oriented Travel Claims Administrator to join our team at International Medical Group. As a Travel Claims Administrator, you will be responsible for handling incoming calls, faxes, and emails, and referring them to the appropriate Claims Handler when necessary.Key...


  • Cardiff, Cardiff, United Kingdom International Medical Full time

    Job Title: Travel Claims AdministratorWe are seeking a highly organized and detail-oriented Travel Claims Administrator to join our team at International Medical Group. As a Travel Claims Administrator, you will be responsible for handling incoming calls, faxes, and emails, and referring them to the appropriate Claims Handler when necessary.Key...


  • Cardiff, Cardiff, United Kingdom International Medical Full time

    Job Title: Travel Claims AdministratorWe are seeking a highly organized and detail-oriented Travel Claims Administrator to join our team at International Medical Group. As a key member of our operations team, you will be responsible for providing exceptional customer service to our policyholders and clients, ensuring that their claims are processed...


  • Cardiff, Cardiff, United Kingdom International Medical Full time

    Job Title: Travel Claims AdministratorWe are seeking a highly organized and detail-oriented Travel Claims Administrator to join our team at International Medical Group. As a key member of our operations team, you will be responsible for providing exceptional customer service to our policyholders and clients, ensuring that their claims are processed...


  • Cardiff, Cardiff, United Kingdom International Medical Full time

    Job Summary:We are seeking a highly organized and detail-oriented Travel Claims Administrator to join our team at International Medical Group. As a Travel Claims Administrator, you will be responsible for handling incoming calls, faxes, and emails, and referring them to the appropriate Claims Handler when necessary.Key Responsibilities:Act as the first point...

  • Claims Handlers

    1 week ago


    Cardiff, Cardiff, United Kingdom International Medical Group Full time

    About This RoleAs a Health Claims Administrator at International Medical Group, you will be the first point of contact for incoming calls, faxes, and emails, referring where necessary to the appropriate Claims Handler. The role requires a high level of customer service, ensuring that all internal and external communications are dealt with in a professional,...


  • Cardiff, Cardiff, United Kingdom Yolk Recruitment Ltd Full time

    The OpportunityYolk Recruitment Ltd is proud to be working with a collaborative and creative Housing Association to secure a Claims Administrator for a fixed-term contract. The successful candidate will manage and respond to disrepair claims in line with the requirements set out within the Pre-Action Protocol for Housing Disrepair Cases (Wales).Key...


  • Cardiff, Cardiff, United Kingdom International Medical Full time

    Job Summary: We are seeking a highly organized and detail-oriented Travel Claims Coordinator to join our team at International Medical. As a Travel Claims Coordinator, you will be responsible for handling incoming calls, faxes, and emails, and referring them to the appropriate Claims Handler when necessary.Key Responsibilities:Act as the first point of...

  • Senior Solicitor

    4 weeks ago


    Cardiff, Cardiff, United Kingdom TSR-Legal Full time

    Senior Solicitor Opportunity in Catastrophic Injury TeamTSR Legal, a leading law firm in Cardiff, is seeking an experienced Senior Solicitor to join their top-tier Catastrophic Injury team. The team specializes in large-loss and catastrophic injury claims for a diverse client base, working with insurers, self-insured organizations, and third-party...

  • Senior Solicitor

    4 weeks ago


    Cardiff, Cardiff, United Kingdom TSR-Legal Full time

    Senior Solicitor Opportunity in Catastrophic Injury TeamTSR Legal, a leading law firm in Cardiff, is seeking an experienced Senior Solicitor to join their top-tier Catastrophic Injury team. The team specializes in large-loss and catastrophic injury claims for a diverse client base, working with insurers, self-insured organizations, and third-party...

  • Senior Solicitor

    4 weeks ago


    Cardiff, Cardiff, United Kingdom TSR-Legal Full time

    Senior Solicitor Opportunity in Catastrophic Injury TeamTSR Legal, a leading law firm in Cardiff, is seeking an experienced Senior Solicitor to join their top-tier Catastrophic Injury team. The team specializes in large-loss and catastrophic injury claims for a diverse client base, working with insurers, self-insured organizations, and third-party...


  • Cardiff, Cardiff, United Kingdom Brook Street NMR Full time

    At Brook Street NMR, we are seeking an experienced Administrative Support Officer to join our team. As a key member of our administration team, you will provide administrative support for the legal system across England and Wales, ensuring justice works for everyone.Key Responsibilities:Preparing papers and files, including documents for court, tribunals,...


  • Cardiff, Cardiff, United Kingdom Brook Street NMR Full time

    Job Title: Admin OfficerWe are seeking an experienced Admin Officer to join our team at Brook Street NMR. As an Admin Officer, you will be responsible for providing administrative support to our clients, ensuring the smooth operation of our services.Key Responsibilities:Preparing and maintaining accurate records and documentsProviding excellent customer...


  • Cardiff, Cardiff, United Kingdom Brook Street NMR Full time

    Job Title: Admin OfficerWe are seeking an experienced Admin Officer to join our team at Brook Street NMR. As an Admin Officer, you will be responsible for providing administrative support to our clients, ensuring the smooth operation of our services.Key Responsibilities:Preparing and maintaining accurate records and documentsProviding excellent customer...


  • Cardiff, Cardiff, United Kingdom Brook Street NMR Full time

    Job Title: Administrative Support OfficerJob Summary:We are seeking an experienced Administrative Support Officer to join our team at Brook Street NMR. As an Administrative Support Officer, you will provide administrative support to the legal system across England and Wales, ensuring justice works for everyone.Key Responsibilities:Preparing papers and files,...


  • Cardiff, Cardiff, United Kingdom Brook Street NMR Full time

    Job Title: Admin OfficerWe are seeking an experienced Admin Officer to join our team at Brook Street NMR. As an Admin Officer, you will play a vital role in providing administrative support to our clients, ensuring the smooth operation of our services.Key Responsibilities:Prepare and maintain accurate records and documents, including court papers and...


  • Cardiff, Cardiff, United Kingdom Brook Street NMR Full time

    Job Title: Admin OfficerWe are seeking an experienced Admin Officer to join our team at Brook Street NMR. As an Admin Officer, you will play a vital role in providing administrative support to our clients, ensuring the smooth operation of our services.Key Responsibilities:Prepare and maintain accurate records and documents, including court papers and...


  • Cardiff, Cardiff, United Kingdom Brook Street NMR Full time

    We are seeking an experienced Administrative Support Officer to join our team at Brook Street NMR. The successful candidate will provide administrative support for the legal system across England and Wales, ensuring justice works for everyone.Key Responsibilities:Preparing papers and files, including documents for court, tribunals, hearings, and...