Claims Administrator
7 months ago
As one of the world's top International Medical Insurance companies, IMG helps individuals and companies of all sizes. Every second of every day, vacationers, those working or living abroad for short or extended periods, people traveling frequently between countries, and those who maintain multiple countries of residence use our products to give themselves global peace of mind®.
International Medical Group provides medical assistance and claims handling services to travel insurance policy holders and corporate clients across the globe. Our UK-based operations centre provides round the clock medical assistance to policy holders who suffer injury or illness while travelling overseas, and our dedicated claims team handles a huge range of travel claims from lost luggage to pet care.
This is a great opportunity for anyone who is looking to kick-start a career in the insurance industry or if you just want to expand on current experience. You’ll be joining a network of some of the most experienced, innovative and dedicated people in the country - the opportunities to learn new skills and develop in your career and grow. Our mission is to help you realise your potential. Whether you want to kick start or restart your career, IMG is the right place to do just that.
What does a day in the life of a Travel Claims Administrator look like:
- Various administrative duties such as external post, claims settlements (as advised) and attaching incoming mails to the correct area within the claims system
- To verify policy issues and issue the correct claims forms.
- To act in a support and administration role as directed by Claims Handlers
- To ensure all internal and external communications are dealt with in a professional, disciplined and courteous manner at all times
- To deal with enquiries from policyholders and clients on case related matters in a prompt, courteous and professional manner
- To ensure that any information given is within the terms and conditions of the travel insurance policy
- To ensure that all information obtained during a call is properly documented on the claim.
- To be familiar with GR’s published service standards and to ensure that any support provided is done so in accordance with these
- To carry out any other tasks as agreed with your Supervisor or the Head of Operations
What We're Looking for:
- Previous insurance/assistance experience or similar (preferred)
- Strong written and verbal communication, delivered in a clear and professional manner
- Strong problem solving skills
- Computer literacy, including familiarity with Microsoft Office (Word, Outlook, Excel)
- A high level of accuracy.
- Ability to work under pressure in a close knit team
- Previous customer service experience in a similar role would be beneficial, but a positive, professional attitude and a desire to develop your skills are more important.
- Fluent in English and an additional language (not essential)
- Previous administration experience (preferred)
- Must be Flexible to start later and finish later in the day.
What do we offer:
- Hybrid Working
- Competitive Salary of £20,319.00 - £22,000 (Depending on Experience & Pro Rata)
- We promote internally as much as possible
- Diverse workforce
- Summer and Christmas Parties
- Birthday Day Off
- Bupa Dental Insurance
- Healthshield Cash Plan
- Travel Insurance
- 22 Days leave and 9 Bank Holidays, annual leave Increases to 30 Days
- Christmas Eve Off
- Surprise events for overachieving employees - such as tickets to Beyonce etc
- Employee of the month/year awards
- 2 volunteer days a year
- IMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status, and other protected statuses as required by applicable law._
AqZbVTQeax
-
Claims Administrator
3 days ago
Cardiff, United Kingdom Yolk Recruitment Ltd Full time**Claims Administrator**Yolk Recruitment are working closely with an independent Car Insurance company based in Cardiff, to find a bright Claims Administrator to join their Claims team. They work hard to create an open culture where everyone is encouraged to make suggestions and recommendations about improvements, and they are dedicated to supporting staff...
-
Claims Administrator
7 months ago
Cardiff, United Kingdom AmTrust International Full timeAre you looking for a challenging and exciting role in the insurance industry? Look no further! Our company based in the heart of Cardiff City Centre is currently seeking a Claims Administrator to provide an effective and efficient support function to our Senior Team Managers in the handling of legal expenses insurance. As a Claims Administrator, you'll...
-
Claims Administrator
5 days ago
Cardiff, United Kingdom Fresh Recruitment Full time**Our client, a growing Insurance company in Cardiff are looking for a Claims Administrator to join their busy team.** **This is fast paced role assisting the claims team to ensure the department runs smoothly.** **Key Responsibilities** - Indexing and assigning all incoming claims work - Processing all claims recoveries - Sending out policyholder excess...
-
Claims Administrator
7 months ago
Cardiff, United Kingdom International Medical Group Full timeAs one of the world's top International Medical Insurance companies, IMG helps individuals and companies of all sizes. Every second of every day, vacationers, those working or living abroad for short or extended periods, people traveling frequently between countries, and those who maintain multiple countries of residence use our products to give themselves...
-
Claims Administrator
6 months ago
Cardiff, United Kingdom International Medical Group Full timeAs one of the world's top International Medical Insurance companies, IMG helps individuals and companies of all sizes. Every second of every day, vacationers, those working or living abroad for short or extended periods, people traveling frequently between countries, and those who maintain multiple countries of residence use our products to give themselves...
-
Claims Administrator
7 months ago
Cardiff, United Kingdom WHA Healthcare Full time**Job Purpose** A key member of our Administration Team providing excellent service and support to the Association’s current and potential members to ensure a positive customer experience and journey at all times. The role is a combination of administering claims and membership as well as providing direct debit cover and general administrative support...
-
Health Claims Administrator
3 days ago
Cardiff, United Kingdom INTERNATIONAL MEDICAL GROUP HOLDINGS LTD Full timeOur Administrators work alongside our International Private Medical Insurance (IPMI), Travel & Medical teams providing general administrative support to various business functions. This will include supporting our ALC and IMGE product lines to assist withpolicy related queries as well as supporting our Claims Handlers and Case Managers who are assisting...
-
Health Claims Administrator
7 months ago
Cardiff, United Kingdom International Medical Group Full timeAs one of the world's top International Medical Insurance companies, IMG helps individuals and companies of all sizes. Every second of every day, vacationers, those working or living abroad for short or extended periods, people traveling frequently between countries, and those who maintain multiple countries of residence use our products to give themselves...
-
Claims Administrator
3 days ago
Cardiff, United Kingdom INTERNATIONAL MEDICAL GROUP HOLDINGS LTD Full time**Location**:Remote or Hybrid [Cardiff or Redhill] **Salary**: £22,000 - £25,000 [depending on experience] + benefits **Hours**:37.5 hours per week - International Medical Group provides medical assistance and claims handling services to travel insurance policy holders and corporate clients across the globe. Our UK-based operations centre provides round...
-
Claims Administrator
7 days ago
Cardiff, United Kingdom Rostella Limited Full time**The Company** Launched in 2018, Rostella is based in the heart of Cardiff and is a provider of car insurance services. This means we provide a range of functions including customer service, claims handling, underwriting, pricing and other car insurance related functions.We’re a data-driven, agile company where everyone is expected to come up with ideas...
-
Administrator and Claims Handler
7 days ago
Cardiff, United Kingdom Rainbow International Full timeBased in Cardiff, Rainbow International ( South Wales & Bristol) are part of a UK franchise network who carry out fire and flood restoration projects for the UK’s top insurance customers. We need an experienced administrator/ insurance claims handler to join a small office based team. You will liaise with insurance clients, customers and with our...
-
Medical Claims Administrator
4 weeks ago
Cardiff, Cardiff, United Kingdom International Medical Group Full timeWe're looking for a Medical Claims Administrator to join our team at International Medical Group. As a key member of our team, you will be responsible for managing incoming correspondence, allocating tasks, and providing guidance to members. The successful candidate will have excellent communication skills, be fluent in English, and possess strong computer...
-
Claims Administrator
3 days ago
Cardiff, United Kingdom International Medical Group Full time**Role**: Travel Claims administrator** **1 x Full time 6 month contract** **1 x Part time permanent** **Company**: IMG / Global Response **Location: Cardiff - Office based or Remote** **Salary**: £19,000 - £21,000 [based on experience] plus great benefits [pro rata] **Hours**: 20 hours per week / 37.5 hours per week - International Medical Group...
-
Claims Administrator Specialist
3 weeks ago
Cardiff, Cardiff, United Kingdom Aston Charles Full timeAston Charles is a leading InsurTech firm in the UK, utilizing cutting-edge technology to streamline claims handling processes.We are seeking an experienced Motor Claims Handler to join our team in a 100% home-based role. As we continue to expand in the UK with significant investment, we position ourselves as one of the leading claims handling companies in...
-
Claims Handler
5 days ago
Cardiff, United Kingdom St David Recruitment Services Ltd Full time**Claims Handler** **Permanent** **Full Time** **Cardiff** **Salary: £20,000 - £23,000** **PEM017** Our client is part of a UK franchise network who carry out fire and flood restoration projects for the UK’s top insurance customers. On some projects they also carry out buildings’ reinstatement work. They are looking for an Insurance Claims...
-
Claims Handler
5 days ago
Cardiff, United Kingdom HR GO Recruitment Full timeMy client, a leading claims handling specialist is looking for an experienced Claims Handler to join them, specialising in Subsidence. This is a hybrid role - with at least 3 days in the Cardiff office. You should have a proven track record and experience in handling subsidence claims from start to finish. You will focus on leading the customer through the...
-
Claims Handler
5 days ago
Cardiff, United Kingdom HR GO Recruitment Full timeMy client, a leading claims handling specialist is looking for an experienced **Claims Handler** to join them, specialising in Subsidence. This is a hybrid role - with at least 3 days in the Cardiff office. You should have a proven track record and experience in handling subsidence claims from start to finish. You will focus on leading the customer through...
-
Travel Claims Handler
3 days ago
Cardiff, United Kingdom INTERNATIONAL MEDICAL GROUP HOLDINGS LTD Full time**Company**:IMG / Global Response **Location**:Remote or Hybrid [Cardiff or Redhill] **Salary**: £22,000 - £25,000 [depending on experience] + benefits **Hours**:37.5 hours per week - International Medical Group provides medical assistance and claims handling services to travel insurance policy holders and corporate clients across the globe. Our...
-
Vehicle Warranty Administrator
7 months ago
Cardiff, United Kingdom Perfect Placement UK Ltd Full time**County**: Cardiff **Town/City**: Cardiff **Sector**: Administration and Accounts, Car Dealership **Salary**: £28737 per annum **Job ref**: 128717 **Warranty Administrator required in Cardiff** - Starting salary up to £27,900 per annum. - 40 hour week Monday to Friday - either 8:00am-5:00pm or 8:30am-5:30pm - Fantastic long-term career prospects with...
-
Policy Administrator
7 months ago
Cardiff, United Kingdom International Medical Group Full time**Role: Policy Administrator - 1 year fixed term contract** **Company**: IMG / Global Response **Location: Cardiff / remote** **Salary**: £21.000 - £22,000 per annum **Hours**: 37.5 hours per week International Medical Group provides medical assistance and claims handling services to travel insurance policy holders and corporate clients across the...