Claims Administrator
3 days ago
**Claims Administrator**Yolk Recruitment are working closely with an independent Car Insurance company based in Cardiff, to find a bright Claims Administrator to join their Claims team.
They work hard to create an open culture where everyone is encouraged to make suggestions and recommendations about improvements, and they are dedicated to supporting staff and providing honest and constructive feedback alongside acknowledging a ‘job well done’.
**This is what you’ll be doing**As the claims administrator, you’ll be supporting the small claims team with various administrative tasks and also handle various aspects of insurance claims, including assisting the team with identifying and prioritising cases. You will also:
- Handle customer and third-party claims throughout the entire process, from notification to settlement.
- Carry out a variety of administration duties, including indexing and allocating all correspondence.
- Validate and process recovery and claims payments and liaise with the accounts team for this.
- Track all claims litigation and send policyholder excess cheques and outgoing post
- Identify, research and report any potential fraudulent claims that you may find.
- Remain polite, empathetic and professional when handling customer complaints.
**The experience you’ll bring to the team**As a friendly and hardworking claims administrator you will have a minimum of 5 GCSE’s and be willing to learn and develop your skills. You will also have:
- Passion for providing excellent customer service to all
- Good IT and administration skills, with a keen eye for detail.
- Excellent communication skills with people of all levels.
- The ability to work as part of a team but also be self-motivated to work alone.
- Experience in multitasking and working under pressure.
- Previous claims experience is desirable but not necessary.
**And this is what you’ll get in return**As the claims administrator, you will receive:
- A salary up to £22,000 depending on experience
- 25 Days Holiday + Bank Holidays
- Fantastic training and progression opportunities
- A friendly, dynamic and supportive team and environment to work in every day.
- Flexible working opportunities
**Are you up to the challenge?
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