Health Claims Administrator
3 months ago
As one of the world's top International Medical Insurance companies, IMG helps individuals and companies of all sizes. Every second of every day, vacationers, those working or living abroad for short or extended periods, people traveling frequently between countries, and those who maintain multiple countries of residence use our products to give themselves global peace of mind®.
Our Administrators work alongside our International Private Medical Insurance (IPMI), Travel & Medical teams providing general administrative support to various business functions. This will include supporting our ALC and IMGE product lines to assist with policy related queries as well as supporting our Claims Handlers and Case Managers who are assisting members wishing to claim on their insurance policies.
This is a great opportunity for anyone who is looking to kick-start a career in the insurance industry or if you just want to expand on current experience. You’ll be joining a network of some of the most experienced, innovative and dedicated people in the country - the opportunities to learn new skills and develop in your career and grow. Our mission is to help you realise your potential. Whether you want to kick start or restart your career, IMG is the right place to do just that.
What does a day in the life of a Health Claims Administrator look like:
- Provide the highest level of customer service to both internal and external clients.
- Ensure all internal and external communications are dealt with in a professional, disciplined and courteous manner at all times.
- Empathetically manage all enquiries from patients, their relatives and providers on claim related matters in a prompt, courteous and professional manner.
- Always demonstrate a sense of urgency, being able to prioritise tasks in favour of customer satisfaction and adherence to internal protocols.
- Be familiar with IMG’s service standards and ensure that any assistance provided is done so in accordance with these.
- Accurately allocate all correspondence and documentation to the relevant claims and assign tasks to ensure the correct flow of claims through to the Claims Handlers.
- Provide guidance and assist members to submit and view the details of their claims using our online customer portal.
- Oversee payment queries and manage to resolution with support from Claim Handlers.
What We're Looking for:
- Fluent spoken and written English.
- Excellent written and oral communication skills, delivered in a clear and professional manner.
- Familiarity with general office procedures in addition to being computer literate with good keyboard skills. A sound working knowledge of Microsoft Word and Outlook is a requirement.
- Good organisational skills, the ability to prioritise workload and use own initiative.
- A diplomatic open style and approach and the ability to demonstrate customer led thinking.
- A high degree of accuracy and attention to detail.
- Proactive approach to work and analytical problem-solving skills.
- Ability to identify when it is appropriate to escalate a problem.
What do we offer:
- Hybrid Working
- Competitive Salary of £22,000 - £23,000 (Depending on Experience)
- We promote internally as much as possible
- Diverse workforce
- Summer and Christmas Parties
- Birthday Day Off
- Bupa Dental Insurance
- Healthshield Cash Plan
- Travel Insurance
- 22 Days leave and 9 Bank Holidays, annual leave Increases to 30 Days
- Christmas Eve Off
- Surprise events for overachieving employees - such as tickets to Beyonce etc
- Employee of the month/year awards
- 2 volunteer days a year
- IMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status, and other protected statuses as required by applicable law._
DEtF8nudtP
-
Claims Administrator
3 months ago
Cardiff, United Kingdom AmTrust International Full timeAre you looking for a challenging and exciting role in the insurance industry? Look no further! Our company based in the heart of Cardiff City Centre is currently seeking a Claims Administrator to provide an effective and efficient support function to our Senior Team Managers in the handling of legal expenses insurance. As a Claims Administrator, you'll...
-
Claims Administrator
2 months ago
Cardiff, United Kingdom Arc Legal Group Full timeArc Legal Group, an AmTrust International business, is a specialist provider of legal expenses insurance and related services. We work with insurers, intermediaries, financial institutions and affinity groups, focusing upon delivering bespoke solutions providing 'best in market' legal advice and case handling. Are you looking for a challenging and exciting...
-
Claims Administrator
3 months ago
Cardiff, United Kingdom International Medical Group Full timeAs one of the world's top International Medical Insurance companies, IMG helps individuals and companies of all sizes. Every second of every day, vacationers, those working or living abroad for short or extended periods, people traveling frequently between countries, and those who maintain multiple countries of residence use our products to give themselves...
-
Claims Administrator
3 months ago
Cardiff, United Kingdom International Medical Group Full timeAs one of the world's top International Medical Insurance companies, IMG helps individuals and companies of all sizes. Every second of every day, vacationers, those working or living abroad for short or extended periods, people traveling frequently between countries, and those who maintain multiple countries of residence use our products to give themselves...
-
Claims Administrator
3 months ago
Cardiff, United Kingdom International Medical Group Full timeAs one of the world's top International Medical Insurance companies, IMG helps individuals and companies of all sizes. Every second of every day, vacationers, those working or living abroad for short or extended periods, people traveling frequently between countries, and those who maintain multiple countries of residence use our products to give themselves...
-
Corporate Property Claims Manager
3 weeks ago
Cardiff, Cardiff, United Kingdom Exchange Street Claims & Financial Services Full timeCommercial Property Claims SpecialistWe are looking for a proficient Commercial Property Claims Specialist to oversee commercial property claims, including material damage and business interruption, with a value of up to £100k. In this position, you will be responsible for managing a portfolio of claims from initiation to resolution, ensuring optimal...
-
Commercial Property Claims Specialist
3 weeks ago
Cardiff, Cardiff, United Kingdom Exchange Street Claims & Financial Services Full timeCommercial Property Claims SpecialistExchange Street Claims & Financial Services is in search of a proficient Commercial Property Claims Specialist to oversee commercial property claims, including material damage and business interruption, with a value of up to £100k. In this position, you will be responsible for managing a portfolio of claims from...
-
Travel Claims Administrator
6 days ago
Cardiff, Cardiff, United Kingdom International Medical Full timeJob Summary:International Medical Group is seeking a highly skilled and detail-oriented Travel Claims Administrator to join our team. As a Travel Claims Administrator, you will be responsible for handling incoming calls, faxes, and emails, referring cases to the appropriate Claims Handler as needed. You will also be responsible for setting up new cases and...
-
Travel Claims Administrator
4 days ago
Cardiff, Cardiff, United Kingdom International Medical Full timeJob Summary:International Medical Group is seeking a highly skilled and detail-oriented Travel Claims Administrator to join our team. As a Travel Claims Administrator, you will be responsible for handling incoming calls, faxes, and emails, referring cases to the appropriate Claims Handler as needed. You will also be responsible for setting up new cases and...
-
Commercial Property Claims Adjuster Cardiff
6 days ago
Cardiff, Cardiff, United Kingdom Exchange Street Claims & Financial Services Full timeJob DescriptionWe are seeking a skilled Commercial Property Loss Adjuster to join our team at Exchange Street Claims & Financial Services in Cardiff. As a key member of our team, you will be responsible for handling commercial property claims, including material damage and business interruption claims up to £100,000.Key Responsibilities:Manage a caseload of...
-
Occupational Health Administrator
3 months ago
Cardiff, United Kingdom Health Partners Full timeWorking at our client site, based in Caerphilly, South Wales. This is a part time position working Monday to Friday, 20 hours per week, 4 hours per day. Start times are flexible from 8:00am - 10:00am. The salary for this role is £20,725K per annum. What you'll be doing: - Being the first point of contact. - Completing all work to a high standard within...
-
Claims Handler
4 days ago
Cardiff, Cardiff, United Kingdom International Medical Full timeJob Summary:International Medical Group is seeking a highly skilled and detail-oriented Travel Claims Administrator to join our team. As a Travel Claims Administrator, you will be responsible for handling incoming calls, faxes, and emails, referring cases to the appropriate Claims Handler as needed.Key Responsibilities:Act as the first point of contact for...
-
Claims Handler
5 days ago
Cardiff, Cardiff, United Kingdom International Medical Full timeJob Summary:International Medical Group is seeking a highly skilled and detail-oriented Travel Claims Administrator to join our team. As a Travel Claims Administrator, you will be responsible for handling incoming calls, faxes, and emails, referring cases to the appropriate Claims Handler as needed.Key Responsibilities:Act as the first point of contact for...
-
Travel Claims Coordinator
3 weeks ago
Cardiff, Cardiff, United Kingdom International Medical Full timeTravel Claims CoordinatorPosition Type: Full Time - Temporary ContractLocation: RemoteSalary Range: £20,000 - £22,000 (Based on Experience)As a Travel Claims Coordinator at IMG, you will play a vital role in our global operations. Your responsibilities will include managing incoming communications through various channels, such as calls and emails, while...
-
Travel Claims Coordinator
3 weeks ago
Cardiff, Cardiff, United Kingdom International Medical Full timeTravel Claims CoordinatorPosition Type: Full Time - Temporary ContractLocation: RemoteSalary: £20,000 - £22,000 (Based on Experience)As a Travel Claims Coordinator at IMG, you will be an integral part of our global operations, managing incoming communications through various channels. Your role will involve providing essential support to Claims Handlers,...
-
Travel Claims Coordinator
3 weeks ago
Cardiff, Cardiff, United Kingdom International Medical Full timeTravel Claims CoordinatorPosition Type: Full Time - Temporary ContractLocation: Remote/HybridSalary: Competitive, Based on ExperienceAs a Travel Claims Coordinator at International Medical, you will play a crucial role in our global operations. Your responsibilities will include managing incoming inquiries through various channels, providing essential...
-
Cardiff, Cardiff, United Kingdom Exchange Street Claims & Financial Services Full timeAbout the RoleWe are seeking a highly skilled Commercial Property Loss Adjuster to join our team at Exchange Street Claims & Financial Services in Cardiff. As a key member of our team, you will be responsible for handling commercial property claims, ensuring that our clients receive the best possible outcome.Key ResponsibilitiesManage a caseload of...
-
Cardiff, Cardiff, United Kingdom Exchange Street Claims & Financial Services Full timeJob DescriptionWe are seeking a skilled Commercial Property Adjuster to join our team at Exchange Street Claims & Financial Services. As a Commercial Property Adjuster, you will be responsible for handling commercial property claims, including material damage and business interruption claims up to £100,000.Key Responsibilities:Manage a caseload of claims...
-
Cardiff, Cardiff, United Kingdom Exchange Street Claims & Financial Services Full timeJob DescriptionWe are seeking a skilled Commercial Property Adjuster to join our team at Exchange Street Claims & Financial Services. As a Commercial Property Adjuster, you will be responsible for handling commercial property claims, including material damage and business interruption claims up to £100,000.Key Responsibilities:Manage a caseload of claims...
-
Business Property Loss Consultant
3 weeks ago
Cardiff, Cardiff, United Kingdom Exchange Street Claims & Financial Services Full timeCommercial Property Claims SpecialistExchange Street Claims & Financial Services is on the lookout for a proficient Commercial Property Claims Specialist to oversee commercial property claims, including material damage and business interruption, with a value of up to £100k. In this position, you will be responsible for managing a portfolio of claims from...
