Administration Lead

5 months ago


Cardiff, United Kingdom NHS Wales Shared Services Partnership Full time

Are you the dynamic and friendly colleague we are looking for as our Administration Lead?

The Welsh Risk Pool is the indemnifier for Welsh Health Bodies and the role involves support the learning from claims & redress cases programme, reimbursement programme, periodical payments management programme and secretariat for a variety of improvement programmes.

The role requires a good understand of modern office software systems and an understanding of the claims and redress processes in NHS Wales.

As the Welsh Risk Pool Administration Lead, you will be responsible for the effective operation of the learning from events programme, reimbursement process and periodical payments programme. You will also be required to provide or oversee secretariat services for a number of improvement programmes and committee or board meetings.

We are seeking someone who has a strong attention to detail, excellent communication skills, advanced IT skills with the ability to use their own initiative, work within tight deadlines and can demonstrate our core values:
Listening and Learning
Working Together
Taking Responsibility
Innovating

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

At NHS Wales Shared Services Partnership we have high standards and expect everyone to embrace our values of Listening & Learning, Working Together, Taking Responsibility & Innovating, whilst ensuring trust, honesty and compassion are implicit in everything that we do.
We are adaptable, agile and flexible and pride ourselves on being a learning organisation - one where it is safe to make mistakes, where blame is replaced by opportunity, learning and improvement. Innovation is built into everything that we do.
We recognise our people regularly and have an Appreciation Station, to encourage staff to applaud exemplary behaviour in one another, alongside an Annual Staff Recognition Award ceremony aligned to our values.
We respect and value our people and strive for a culture of compassion and inclusivity. We are a bilingual organisation, and we have a team of Change Champions who advocate ‘This is Our NWSSP’ our principal change programme. Similarly, PROUD is our new staff network welcoming LGBT+ colleagues and allies to come together in a safe space for discussions, event planning and the opportunity to build supportive networks.
We have a comprehensive benefits package where there is something for everyone, supporting health, engagement and wellbeing and includes an Employee Assistance Programme. We have over 30 Mental Health First Aiders and work in partnership with local and national organisations to ensure the well-being and resilience of our people.



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