Customer Experience Administration Head

We are a leading provider of innovative solutions, and we're seeking a talented Customer Experience Specialist to join our team in Solihull. This role involves overseeing customer relationships, identifying upselling opportunities, and providing exceptional customer care.The ideal candidate will have 3+ years of experience in customer-facing roles,...

About the RoleThe successful candidate will be responsible for providing high-quality administrative support to deliver customer training and support. This includes confidently handling customer queries and resolving issues, as well as building and maintaining strong relationships with internal and external stakeholders.Key Responsibilities:Develop and...

Job OverviewWe are looking for a skilled Customer Service Administrator to join our team at WMJobs. In this role, you will provide exceptional customer service, handle inquiries, and resolve issues promptly.You will be working in a fast-paced environment, supporting our Box Office operations, setting up and monitoring ticketed events, and undertaking related...

We're on a mission to revolutionize the way we serve our customers, and we need your expertise to make it happen! As the Head of Customer Journey Design, you'll play a pivotal role in shaping our customer experience strategy. Your passion for journey mapping, service blueprinting, and user experience design will enable us to deliver world-class experiences...

We are seeking a highly experienced Head of Customer Insight and Design to join our Customer Experience and Improvement team at E UK PLC. As a key member of our leadership team, you will play a crucial role in shaping our customer strategy and driving business growth.About the RoleThis exciting opportunity offers a chance to lead our customer insight and...

Role OverviewWe are seeking a skilled professional to lead the development of customer application journeys and drive business growth through digitisation, customer insight, and market intelligence.The successful candidate will play a critical part in delivering functionality that increases digitisation and reduces customer and colleague effort, boosts...

Career Opportunity at Bubble CiTea: We are seeking an experienced Part Time Supervisor to join our team and contribute to the success of our business. The estimated annual salary for this role is £20,250. As a supervisor, you will be responsible for leading a team, driving sales growth, and delivering exceptional customer service in a fast-paced...

At Card Factory, we're helping customers celebrate life's special moments as celebration experts. We're currently seeking a highly motivated Customer Experience Assistant to play a key role in delivering exceptional customer experiences.The successful candidate will ensure that customers are at the heart of everything we do in-store, serving them at tills...

About the RoleThis 6-month initial fixed-term position offers the opportunity to impact millions of customers annually while supporting business growth and innovation.Main TasksDesign and optimise customer application journeys, aligning them with digital customer experience (CX) best practices.Actively contribute to Agile ceremonies, including demos, backlog...

Job Title: Experienced SaaS Customer Success ExecutiveSalary: £30,000 – £35,000 per annumWe are seeking an experienced SaaS Customer Success Executive to join our team at ACCS - ARES Customer Care Solutions GmbH. The ideal candidate will have a proven track record of delivering exceptional customer experiences and driving business growth.The successful...

We are looking for a seasoned SaaS Customer Success Lead to oversee our current customers in Solihull, ensuring high adoption and contract renewal. As the main point of contact, you will help clients see the value of using our software and drive upselling opportunities.The ideal candidate has 3+ years of experience in customer-facing roles, preferably in a...

Job DescriptionAs a Customer Service Team Member at Ocado Logistics, your primary responsibility will be to deliver quality goods on time. This involves working efficiently, utilizing automated technology to plan routes and load vans. Your excellent communication skills will ensure seamless interactions with customers, contributing to a positive experience.

About This OpportunityAs an Automotive Marketing Manager, you will play a pivotal role in shaping Michael Page (UK)'s customer-centric marketing strategy.Key ResponsibilitiesDrive the development and execution of customer-focused marketing campaigns.Analyze market trends and competitor activity to inform strategic decisions.Liaise with cross-functional teams...

**Why Choose Us:**At Auto Skills UK, we believe that our employees are our greatest asset. That's why we offer a range of benefits and support to help you succeed in your career. As a Service Advisor, you will have the opportunity to work in a dynamic and supportive team environment, with access to professional development and training to help you...

**Job Overview**We are looking for a skilled Customer Experience Manager to lead our team at Virgin Active.The ideal candidate will have extensive experience in operational management, with a proven track record of delivering excellent customer service and driving business growth. They will be responsible for developing and implementing strategies to enhance...

Company Overview: ACCS - ARES Customer Care Solutions GmbH is a sector-defining software company on a mission to create innovative products that support businesses in their growth. Our team is passionate about driving innovation and expansion, and we are seeking dedicated individuals to join us on this journey.">Salary and Location: The successful candidate...

About CorrelaCorrela is a pioneering company in the energy market, founded in 2021 to drive innovation and growth.We are seeking an experienced Customer Enquiries Support to join our team, based on a salary of around £25,000 per annum.Key ResponsibilitiesProvide exceptional customer service via phone and emailUtilize critical thinking skills to resolve...

Experienced SaaS Customer Success ExecutiveLocation: SolihullJob Type: Permanent, Full-timeWe are seeking an experienced SaaS Customer Success Executive to join our team at ACCS - ARES Customer Care Solutions GmbH. As a key member of our customer success team, you will be responsible for managing a portfolio of customers and driving business growth through...

About CorrelaCorrela is an independently owned business founded in 2021, leveraging private investment to drive innovation in the energy market and beyond.We strive to explore and enhance relationships between data, people, and processes, combining SaaS products and Managed Service solutions to power industry transformation, simplify complexity, and deliver...

SaaS Customer Success ManagerLocation: SolihullJob Type: Permanent, Full-timeWe are seeking a highly motivated and experienced SaaS Customer Success Manager to join our team at ACCS - ARES Customer Care Solutions GmbH. The ideal candidate will have a proven track record of delivering exceptional customer experiences and driving business growth.About the...